Aktuelle Jobs im Zusammenhang mit Customer Experience Technical Administrator, Emea - Frankfurt am Main - Vantage Data Centers
-
Emea Security Site Lead
Vor 5 Tagen
Frankfurt am Main, Deutschland Technical Resources Ltd VollzeitEMEA Security Site Lead Location: Germany, Frankfurt Rate: £400 p/day + Accommodation + Travel back home Are you an experienced professional looking to lead installation projects across Europe? We are looking for a EMEA Security Site Lead to manage teams, oversee the installation of complex security systems, and guide technicians in Germany with the...
-
Customer Experience Partner
Vor 7 Tagen
Frankfurt am Main, Hessen, Deutschland Vantage Data Centers Vollzeit 60.000 € - 120.000 € pro JahrAbout Vantage Data CentersVantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency...
-
Technical Director Construction, EMEA
Vor 3 Tagen
Frankfurt, DEU, Deutschland CloudHQ International Vollzeit 120.000 € - 180.000 € pro JahrJob Title: Technical Director Construction, EMEALocation: FrankfurtDepartment: Development & ConstructionWho We AreAt CloudHQ, our mission is to deliver flexible, efficient, and resilient data center solutions to businesses worldwide. Founded by a pioneer in data center REITs, we are a rapidly growing organization with state-of-the-art data center sites...
-
Sales Leader
vor 1 Woche
Frankfurt am Main, Deutschland Salute Vollzeit**Excellent opportunity during a period of rapid global growth. Competitive base plus double OTE. Experience of selling within the Data Center sector essential.** **Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients globally. We excel in delivering sustainable solutions, unparalleled...
-
Marketing Manager, Digital Platforms, EMEA
vor 1 Woche
Frankfurt am Main, Hessen, Deutschland Invesco EMEA Vollzeit 60.000 € - 90.000 € pro JahrAs one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work,...
-
Service Expert
vor 4 Wochen
Frankfurt am Main, Deutschland Lumenis VollzeitAbout Lumenis: Lumenis is a global leader in the field of minimally invasive clinical solutions for the Ophthalmology and Aesthetic markets, and is a world-renowned expert in developing and commercializing innovative energy-based technologies, including Laser, Intense Pulsed Light (IPL), and Radio-Frequency (RF). Key Responsibilities: · Provide technical...
-
Customer Service Administrator
vor 1 Woche
Frankfurt am Main, Deutschland AVASK ACCOUNTING & BUSINESS CONSULTANTS Vollzeit**Role**:Customer Service Administrator **Location**: Frankfurt am Main **Salary**: Competitive We are currently recruiting for a Customer Service Administrator to support our office in Frankfurt. **Responsibilities** - Administer the setting up of new clients and organise the VAT registration documents. - Experience in communicating with clients over...
-
Senior Recruiter Medical Technology Emea
vor 1 Tag
Frankfurt Am Main, Deutschland FMC EMEA VollzeitFresenius Medical Care is the world’s leading provider of products and services for people with chronic kidney failure. Around 3.4 million patients worldwide with this disease regularly undergo dialysis treatment. Dialysis is a life-saving blood cleansing procedure that substitutes the function of the kidney in case of kidney failure. We operate in 42...
-
Head of Commissioning Emea
Vor 7 Tagen
Frankfurt am Main, Deutschland NTT Global Data Centers EMEA GmbH VollzeitAs **Head of Commissioning EMEA**, you will work with data center engineers, construction managers and data center operations teams to improve delivery of data center capacity. You shall be responsible for ensuring that projects are commissioned in accordance with our standards and directly manage the process for projects in the EMEA region. Specifically,...
-
Automotive Business Dev, EMEA Auto&MFg
Vor 3 Tagen
Frankfurt am Main, Hessen, Deutschland AWS EMEA SARL (Germany Branch) Vollzeit 80.000 € - 120.000 € pro JahrDESCRIPTIONAre you interesting in joining our AWS EMEA Automotive & Manufacturing Business Development team to drive transformational solutions for our largest customers?We are looking for a seasoned Automotive Business Development leader with experience creating opportunities in automotive and mobility for the worlds largest OEMs and their Tier 1 suppliers....
Customer Experience Technical Administrator, Emea
vor 2 Wochen
About Vantage Data Centers
Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.
Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
CUSTOMER EXPERIENCE & LEASE COMPLIANCE DEPARTMENT
As part of the Vantage EMEA team, the Customer Experience department is responsible for managing all aspects of the customer relationships from the inception of the lease by ensuring that data modules are delivered, monitored and maintained per contracts; supporting customer requests and audits to prove compliance; providing customers with visibility to performance and maintenance of their data modules on our Portal; tracking and reporting on customer service levels (SLAs); producing monthly customer electricity bills based on consumption; and generating regular reports, analytical insights and forecasting for Operations and the Executive Leadership team. The Customer Experience and Lease Compliance department works closely with all Vantage departments to ensure customer success throughout construction and delivery.
POSITION DESCRIPTION
ESSENTIAL JOB FUNCTIONS
- Receive and action requests from internal and external customers related to issues, questions, and requests
- Ensure all VDC sites are successfully mobilized to VDC standards and are consistent across the Region
- Admin and Maintain client Portal users and respond to related queries
- Support and implement requests for site inventory and place relevant orders (when required)
- Interface with internal departments to collect requirements and documentation in support or reporting responsibilities for VDC Customers
- Plan & Organise customer review meetings
- Administrative support, ad hoc tasks, etc. for the various EMEA teams
- Follow office workflow procedures to ensure maximum efficiency
- Any other duties as reasonably requested
JOB REQUIREMENTS
- Exceptional Attention to detail & organisational skills
- Experience and proficiency in Microsoft Office i.e. Excel, Word, Outlook, Power Point, etc.
- Data Center, high-tech, or rapid growth industry experience is strongly preferred, but not required
- Track record of Work being free of defect and meeting requirements
- Problem solving skills to troubleshoot and resolve customer requests
- Excellent verbal and written communication skills
- Time management and multitasking skills to handle multiple tasks and clients at once
- Some limited travel may be required
Skills, Knowledge and Experience
- Experience in Data centers will be a plus.
- Excellent power point presentation skills and a feeling for aesthetics.
- Excellent communication and interpersonal skills to effectively work with and present information to the team (especially in remote team set-up).
- Orientation to detail with the ability to see the big picture.
- Excellent multitasking skills.
- Organisation, clear communication, conflict management skills
- Ability to build and maintain relationships effectively.
- Drive for continuous improvement.
- Openness to understand the data center business.
We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard an efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
Safety and security always matter. During COVID, all positions that can work remotely have been, and appropriate steps have been taken to ensure the safety of employees in any position essential to be on site. Regardless of where you are working, technology to work effectively is provided on or in advance of your first day of employment.
Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.
Vantage Data Centers is an Equal Opportunity Employer
