Aktuelle Jobs im Zusammenhang mit Customer Service Executive - Berlin - Plentific
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Customer Complaints Executive mfd
vor 1 Tag
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitOur client is a travel sector specialist with a portfolio of more than 50 independently operated brands most of which are leaders in their sector. Sailing adventures safaris sports tours Arctic expeditions their brands are as diverse as they are exciting creating unforgettable experiences for customers across the world.Our client is looking for a Customer...
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Customer Service Agent
Vor 5 Tagen
Berlin, Berlin, Deutschland WS Customer Service Solution VollzeitWS Customer Service SolutionDas bieten wir Ihnen:Some people know exactly how to make others feel special. They pay attention, listen carefully, and remember important details. These people have an eye for beauty - in others, in moments, in life. Maybe they have a calming presence or a no-nonsense manner or a peaceful approach or maybe they're just great at...
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Finnish Customer Service Specialist Banking
vor 3 Wochen
Berlin, Berlin, Deutschland WS Customer Service Solution VollzeitWS Customer Service SolutionDas bieten wir Ihnen:We are looking for Customer Service Specialists (m/f/d) who display outstanding qualities. You'll provide professional and amazing customer service in a banking environment. So what will you be doing...?Providing fantastic service and support to Finnish customers over the phone and in writing Advising Finnish...
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Finnish Customer Service Specialist Banking
vor 3 Wochen
Berlin, Berlin, Deutschland WS Customer Service Solution VollzeitDas bieten wir Ihnen:We are looking for Customer Service Specialists (m/f/d) who display outstanding qualities. You'll provide professional and amazing customer service in a banking environment. So what will you be doing...?Providing fantastic service and support to Finnish customers over the phone and in writing Advising Finnish customers on all types of...
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Czech Customer Service Automotive
vor 1 Tag
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitFor a globally active and renowned customer we are looking for talented customer service representatives (m/f/d) with very good Czech language skills and fluency in English for their customer service team.About the job:Working for an internationally recognized brandWorking in a multicultural work environmentModern equipped workplaceCentrally located and easy...
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Norwegian Insurance Customer Service
vor 1 Tag
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitOur client operates as an insurance specialist for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Your tasks as a customer service rep :You advise potential customers about the services and package optionsYou capture customer data and...
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Customer Service
vor 5 Stunden
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....
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Customer Service
vor 3 Stunden
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....
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Customer Service Dutch Streaming Platform HOMEOFFICE
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWhile television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...
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Finnish or Danish Insurance Customer Service
vor 4 Stunden
Berlin, Deutschland Workstation Customer Care VollzeitOur client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...
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Norwegian Insurance Customer Service
vor 5 Stunden
Berlin, Deutschland Workstation Customer Care VollzeitOur client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. THIS JOB CAN BE PERFORMED FROM...
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Customer Success Executive
vor 3 Stunden
Berlin, Deutschland Cargobase VollzeitCargobase is looking for a Customer Success Executive to help us realize our growth ambitions for the region. The Cargobase Transportation Management System is transforming how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors, electronics, and oil & gas, to improve...
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Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWhile television episodes of popular series are broadcasted in sequence often with a waiting period of up to a week for the next episode our client offers all episodes simultaneously on the network. Users can decide for themselves what they want when where and how often they want to see them just a few clicks are enough to start a series or a film online....
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Customer Service Timeshare Holidays
vor 3 Stunden
Berlin, Deutschland Workstation Customer Care VollzeitAs one of Europe's big timeshare resale companies our customer provides a service to both existing timeshare owners who are looking to exit timeshare, and to customers who are looking to buy timeshare. For both buyers and sellers, their great service, secure transactions and realistic advice have helped to create many thousands of happy customers. As a...
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Dutch Customer Support High End Devices
vor 3 Wochen
Berlin, Berlin, Deutschland WS Customer Service Solution VollzeitDas bieten wir Ihnen:We are looking for motivated personalities (m/f/d) for the commercial customer service in the field of high end electronic devices. About you (m/f/d)- first experience or interest in commercial customer service- very good knowledge of Dutch- PC-literate- service orientation, responsibility and engagement- structured and target oriented...
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Dutch Customer Support High End Devices
vor 3 Wochen
Berlin, Berlin, Deutschland WS Customer Service Solution VollzeitWS Customer Service SolutionDas bieten wir Ihnen:We are looking for motivated personalities (m/f/d) for the commercial customer service in the field of high end electronic devices. About you (m/f/d)- first experience or interest in commercial customer service- very good knowledge of Dutch- PC-literate- service orientation, responsibility and engagement-...
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Norwegian Customer Service Specialist Banking
vor 5 Stunden
Berlin, Deutschland Workstation Customer Care VollzeitFor our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...
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Customer Service Agent Fashion Industry
vor 4 Stunden
Berlin, Deutschland Workstation Customer Care VollzeitOur client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...
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Customer Service Agent Fashion Industry
vor 3 Stunden
Berlin, Deutschland Workstation Customer Care VollzeitOur client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...
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Payment Service Norwegian market
vor 3 Wochen
Berlin, Berlin, Deutschland WS Customer Service Solution VollzeitWS Customer Service SolutionDas bieten wir Ihnen:We are looking for talented personalties (m/f/d) for the customer service in financal services for the Norwegian market.What will I do:- First contact for customers on all payment queries- Processing of incoming payments, installments and other payment arrangements- Follow-up on outstanding payments- Master...
Customer Service Executive
vor 2 Wochen
Plentific is one of the fastest growing real estate technology companies in the world and is backed by renowned investors such as Brookfield, Highland Europe, A/O Proptech, Target Global and Mubadala. We are headquartered in London, UK, with offices in Germany, the US and Turkey. Our goal is to improve the lives of property managers and tradespeople by making property management easier for everyone. We do this by streamlining the delivery of repair, maintenance and compliance services. Our platform provides our customers with comprehensive insight into management, operational and performance data, helping them deliver on their service promise, optimize supplier costs and meet their environmental, social and governance objectives.
Become a part of us:
- A leading proptech company with a global presence and a headquarters in Berlin
- A diverse, multicultural workplace with over 30 nationalities
- A great atmosphere and rapid growth fueled by our recent $100 million funding round
- A flexible work culture and a range of programs focused on your physical and mental well-being
Developing highly acclaimed technologies is only possible when we have a great team on our side. Our culture is open and encouraging. If you're passionate and driven, you'll fit right in
**Responsibilities**:
- Support in the expansion of customer relationships with key clients
- Identifying, processing and solving customer inquiries and problems
- Collaborate with senior management to optimise existing and develop new processes
- Maintain customer relationships through proactive, positive and constructive communication
- Share feedback with various departments to assist in improving customer experience
- Possible assistance with phone campaigns to onboard new tradespeople
**Requirements**:
- You have excellent telephone skills as well as excellent verbal and written communication skills
- You have experience in customer service and you care a lot about putting the customer needs in focus
- You are focused even under pressure, draw the right conclusions from our customers' feedback and actively support the improvement of our customer service. You are computer literate
- You have a high degree of independence and resilience and you are able to handle many different requests at the same time.
- You have a hands-on mentality and are very comfortable in a constantly changing environment
- You have excellent written and spoken German and English language skills
- Experience in outbound / telesales is an advantage
**Benefits**
- Flexible home office
- 26 days annual leave
- BVG allowance
- Urban Sports Membership
- Contribution to the company pension scheme
- A 250€ allowance for further training and development
- A 1.500€ bonus if you bring a friend on board (additionally we will donate 200€ to a charity of your choice)
- Regular team events, lunches and dinners
