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Customer Support Hotel Booking Portal
vor 1 Woche
We are looking for talented customer support workmates (M/F/d) for the customer service of a leading hotel booking portal. Previous experience in hospitality is an advantage, but not mandatory.
Your tasks in this customer service role:
- Support customers when booking accomodations
- Assist in navigating the website
- communication with hotels (e.g., if a customer can not meet the arrival date)
- Administration of feedback and guest comments
- Identification of suitable hotels for customers
- Ensuring and continuous optimization of the outstanding quality and service standards provided by the company
Your skills for this customer support job:
- Dedication to customer service experience
- Fluent in German or Hebrew
- Passion to continiously learn and develop
- Equipped with basic principles of information technology
- Professional yet fun
- OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS*
We´re looking forward to hearing from you
**Work in Berlin Recruitment Agency**
**Alt-Moabit 96b**
**10559 Berlin**
**Visit us at: work-in-berlin.eu**
**If you need any assistance please don't hesitate to call Robert or Arnaud on
+49 (0) 30 789 59 07 11
**Skills that work well with our company are**:customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience
**Job Types**: Full-time, Part-time, Permanent
**Job Types**: Full-time, Permanent
