Senior Reservation Research Associate
Vor 3 Tagen
Named one of Forbes’ top “Travel Tech Startups Taking Europe by Storm”, and backed by Europe's leading tech investors, Zizoo is becoming a household name by digitalizing the boat rental industry. We want YOU to join us as Zizoo redefines travel for the eco-friendly, outdoors-loving audience, and completely streamlines an industry used to pen and paper bookings and inconvenient methods. We’re building the infrastructure for transforming the nautical world from the ground up, and want YOU to help us make it happen.
We are currently looking for a full-time Senior Reservations Research Associate with a passion and a dedicated attitude to assist our Sales team with Research and Reservation, maintaining our high standard of service and excellence. Previous experience in a similar reservations role is desirable.
Tasks
- To maximize all sales opportunities by preparing the customer request into a reservation that then can be followed up by the Sales Department.
- To ensure accurate and up-to-date information is available on all reservation systems.
- To have a thorough knowledge and understanding of agreed SOP's for Reservations.
- To ensure accurate and up-to-date information is available on all reservation systems.
- To maintain effective communications with all Departments, specifically Sales and Accounts.
**Requirements**:
- 1-2 years experience in a similar role with a Reservations System, MMK, Nausys, Sendna would be an advantage
- Be willing to learn and then exceed in their role
- Have a passion for continued learning in the travel industry
- Enjoy working within a team and on own initiative at times
- Be naturally friendly with a willingness to help exceed guests expectations
- Have excellent administration and organisational skills
- Have a professional telephone manner
**Benefits**:
- An opportunity to work in one of Europe's trending startups
- Attractive performance-based bonuses+fixed monthly salary
- Learn, from our Top Performance colleagues, all you need to know
- Supportive training and a chance to grow and develop within the company
- Urban Sports Club
- Meal allowance
- Team building events and a sailing holiday for the whole team
- And, of course, boat holiday discounts
We are looking forward to hearing from you
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