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Dutch Speaking Customer Service Agent

vor 1 Woche

Berlin, Deutschland PK Global Vollzeit

Job Title:
Dutch Speaking Customer Service Agent (M/F/d)

**Job Description**:
**Dutch Speaking Customer Service Agent (M/F/d)**

Due to our incredible growth, we are looking for customer service representatives (M/F/d) with **Dutch and English** language skills to help us create exceptional customer experiences for the largest social media platform in the world.

In our office **in Berlin and Homeoffice in Germany**, 1950 employees in over 12 languages take over the communication via phone, chat or mail processing with the customers of our client.

**What we offer**:

- 2500€ gross monthly salary
- 300€ gross monthly language allowance for Dutch
- Relocation bonus up to 1500€, depending on current location (minimum 100 km to Berlin)*
- 40€ shopping card each month for your most favorite partner shops
- Homeoffice in Germany possible
- 6 weeks paid training (part-time opportunity after training) and ongoing coaching
- Great team events, Summer and Christmas parties, barbecues and much more fun

**Your Job** is great:

- You will be a single point of contact for advertisers and agencies (SMB) for different types of inquiries in DUTCH
- You are putting together solutions to support and expand your customer's self-serve advertising customer base
- You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products
- From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer advertising experience

**Your skills **are amazing:

- Online Advertising Experience is a big plus
- Prior working in service organization is desired
- Excellent written and verbal communication
- Fluent, verbal and written in **Dutch** (C1) and minimum B2 in **English**:

- Familiarity with social media and you are active on them
- Familiarity with online advertising products/vendors
- Ability to multitask & work under pressure
- Fast learner, diligent worker
- You are expected to provide background checks (certificate for highest level of education, employment certificate, references from previous employment)

AGENTCNX

WAH
- For more information please contact your point of contact from the Talent Acquisition department.
- For us, it is natural to be an inclusive employer that promotes and values diversity. We live diversity, respect and equal opportunities, irrespective of age, gender identity, sexual orientation, disability, social and national origin, or ethnic and national affiliation. Our cultural guideline "We all contribute and are 1 Concentrix" expresses exactly these values. We want to create a barrier-free environment where everyone can show their full talents._

**Location**:
Germany, Berlin

Language Requirements:
Dutch (required), English (required)

Time Type:
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