IT Service Support Specialist
Vor 4 Tagen
In this role, you will be at the forefront of ensuring that our colleagues across the company have the tools, systems, and assistance they need to perform at their best. By providing hands-on technical support, proactively solving issues, and contributing to continuous improvements, you will play a key part in shaping a seamless digital workplace experience. Tasks Ensures establishment of efficient and functioning relationship with IT support domain’s vendors and service providers Analyses and identifies root causes of IT problems Performs necessary approval tasks assigned by the official corporate approval authorization matrix Analyses the requests and incidents active on the help desk system for escalation to IT System Engineers’ , IT Network Engineers’ or System Support Engineers' attention. Evaluates and submits the help desk records on the system for appropriate IT unit or personnel Delivers end user devices provided by the company for users Manages the maintenance and troubleshooting activities of printers Provides general end user support via phone or on-premise/hands-on support Software and Hardware Upgrade Controlling and Auditing access to resources Installing, Configuring and Delivering Client Computers, Printers, Scanners and other IT equipment to the end-users Provides Level 1 and Level 2 support on cases reported through CRM System, e-mail, telephone or on-site visit Behind the scenes Together to new heights Benefits Free parking Flight privileges Cafeteria Subsidized public transport Employee events Free parking, Flight privileges, Cafeteria , Subsidized public transport, Employee events Requirements Good oral and written communication skills in English, Turkish and German language are required Minimum Technical School, Bachelor Degree in Computer Science or a related discipline or equivalent work experience. Minimum of 2 years of professional work experience in IT Service Support. Completion of commercial vocational training. Basic level of Operations IT Systems hardware and software experience. Company About SunExpress Founded in 1989 as a joint venture between Lufthansa and Turkish Airlines, SunExpress acts as a tourism ambassador between Türkiye and Europe with 35 years of experience and leisure airline expertise. Operating flights on 237 routes to 92 destinations across 35 countries, SunExpress carries nearly 15 million passengers annually. Headquartered in Antalya and Frankfurt, with bases in Izmir, Ankara, and Dalaman, SunExpress employs over 4,500 people.
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IT Operations Specialist
Vor 2 Tagen
Frankfurt, Deutschland Support! VollzeitWe are seeking a reliable and detail-oriented IT Operations Specialist to support our on-site IDC (Internet Data Center) operations under either a 7×24 shift model or a standard 5×8 schedule. The ideal candidate will be responsible for incident response, routine inspections, equipment handling, and adherence to operational standards to ensure continuous...
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Technical Support Specialist
vor 14 Stunden
Frankfurt am Main, Deutschland KompiTech IT Services VollzeitKompiTech Switzerland is an IT service provider, we provides both managed services and IT automation processes to customers across Europe. In Frankfurt, Germany. We are looking for an individual to work part-time as Technical Support Specialist. You will provide onsite support to our clients with focus on offering excellent customer service. **Key...
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IT Support Specialist
Vor 6 Tagen
Frankfurt am Main, Hessen, Deutschland FlexIT Consulting GmbH VollzeitFrankfurt am Main | Full-time | 12-month fixed-term contract | 1 day remote per week possible We are supporting an international financial institution in strengthening its local IT environment in Frankfurt. To ensure smooth IT operations and continuous improvement of internal systems, we are looking for a IT Support Specialist (f/m/d).This position offers...
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IT Support Specialist
Vor 6 Tagen
Frankfurt am Main, Hessen, Deutschland FlexIT Consulting GmbH VollzeitFrankfurt am Main | Full-time | 12-month fixed-term contract | 1 day remote per week possibleWe are supporting an international financial institution in strengthening its local IT environment in Frankfurt. To ensure smooth IT operations and continuous improvement of internal systems, we are looking for a IT Support Specialist (f/m/d).This position offers the...
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IT Service Techniker
Vor 2 Tagen
Frankfurt, Deutschland MEXAA-IT GmbH VollzeitIT Service Techniker (m/w/d) Onsite Support bei MEXAA-IT GmbH | softgarden View job here Reise mit uns in die Zukunft Wir sind ein vertrauensvolles und kollegiales Team auf Augenhöhe – angefangen von der Geschäftsführung bis hin zur Werkstudentin und zum Werkstudenten. Lange Entscheidungswege und starre Hierarchien sind ein Fremdwort für uns! IT...
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IT Support Specialist
Vor 5 Tagen
Frankfurt, Deutschland FlexIT Consulting GmbH VollzeitFrankfurt am Main | Full-time | 12-month fixed-term contract | 1 day remote per week possible We are supporting an international financial institution in strengthening its local IT environment in Frankfurt. To ensure smooth IT operations and continuous improvement of internal systems, we are looking for a IT Support Specialist (f/m/d). This position offers...
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IT Support Specialist
Vor 5 Tagen
Frankfurt, Deutschland FlexIT Consulting GmbH VollzeitFrankfurt am Main | Full-time | 12-month fixed-term contract | 1 day remote per week possible We are supporting an international financial institution in strengthening its local IT environment in Frankfurt. To ensure smooth IT operations and continuous improvement of internal systems, we are looking for a IT Support Specialist (f/m/d). This position offers...
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IT Support Technician
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Micro IT Global VollzeitWe have an exciting opportunity for an IT Support TechnicianFor our activities at the European Space Operations Centre, we are currently seeking to employ a highly motivated and enthusiastic IT Support Technician to work in an exciting innovative international environment.The role will be part of a Network Operations Centre (NOC) tasked with coordinating,...
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2nd-Level-Support / IT-Support
Vor 2 Tagen
Frankfurt, Deutschland MEXAA-IT GmbH Vollzeit2nd-Level-Support / IT-Support bei MEXAA-IT GmbH | softgarden View job here Reise mit uns in die Zukunft Wir sind ein vertrauensvolles und kollegiales Team auf Augenhöhe – angefangen von der Geschäftsführung bis hin zur Werkstudentin und zum Werkstudenten. Lange Entscheidungswege und starre Hierarchien sind ein Fremdwort für uns! 2nd-Level-Support /...
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IT Support Specialist
vor 10 Stunden
Frankfurt am Main, Hessen, Deutschland univativ GmbH Vollzeit 42.000 € - 48.000 €Baldmöglichst, Langfristig, mit Option auf Übernahme | 40 Stunden pro Woche | Frankfurt am Main | Chemie- oder Pharmabranche | Berufseinsteiger, Berufserfahrener | 42000 bis 48000 € im Jahr | Projekt-ID D _4Sunivativ ist ein Projekt- und Personaldienstleister, der Studenten und Absolventen spannende Jobs bei renommierten Unternehmen bietet. Deine...
