Customer Support Agent
Vor 5 Tagen
Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Communicate with customers using various channels (telephone, email and chat)Ensure customer satisfaction and provide professional customer supportHandle customer complaints, provide appropriate solutions and alternatives within the time limits and followIdentify the issue the client is facing, troubleshoot and provide the solutionIdentify when the issue should be re-assigned to another department or more senior representativeCollaborate with other specialists to solve or properly close help ticketsDocument each action taken and categorize cases and possible bugs, so that our engineering team can address themMaintain and update all job-related administrative forms REQUIREMENTS: Native/fluent in German, both oral and written. Fluent in English (at least B2 level)Possess excellent writing and verbal communication skills to simplify technical language for non-technical users Resourceful and stress resilient personality that can adapt and remain calm in all situationsAbility to meet tight deadlines with minimum supervision and in timely mannerAbility to work independently, while being team player at the same time OFFER: Excellent remuneration package based on experience, skills and performanceBe part of a dynamic and creative team with positive and friendly atmosphereGuidance and tools to reach your full potentialMeal allowanceShifts on weekly rotation with colleagues covering line opening hours from Monday to Sunday, 07 AM - 10 PMTransportation allowancePrivate health insuranceYearly performance bonusRelocation allowance and assistance in finding accommodationAnd many others
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Customer Support Agent
vor 2 Wochen
Berlin, Deutschland Jones Kemp VollzeitKnowledge of the English language is required. We are looking for a motivated Customer Support Agent to lead our customer support department. The Customer Support Agent will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. **Responsibilities**: - Managing the customer support...
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Customer Support Agent
vor 1 Woche
Berlin, Berlin, Deutschland Velenosi&Meredith VollzeitCustomer Support Positions Native German SpeakersLisbon or Porto, PortugalAre you a native German speaker with B2+ English skills looking for a long-term career opportunity? We are hiring Customer Support Agents for a leading international company, offering full relocation support, accommodation, and a 3,000 signing bonus for selected projects starting in...
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Japanese customer support agent
Vor 2 Tagen
Berlin, Berlin, Deutschland Velenosi&Meredith VollzeitJob Opportunity: Customer Support Agent Japanese SpeakersWe are hiring Japanese-speaking Customer Support Agents for permanent, full-time remote positions in Greece. Work from anywhere, including the islands, and enjoy a fully paid relocation package.Position AvailableLocation: Greece (any city or island, remote work)Role: Customer Support AgentLanguage...
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Customer Support Luxury Food Dutch and French
vor 4 Stunden
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is one of the players on the market for coffee machines, coffee pads and famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet. Customer...
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Hungarian Customer Support Agent
vor 2 Wochen
Berlin, Deutschland Velenosi&Meredith VollzeitJob Opportunity: Hungarian-Speaking Customer Support Agent Hybrid Role in Sofia, Bulgaria (Start Mid-November) We are currently hiring Hungarian-speaking candidates for a Customer Support position based in Sofia, Bulgaria.This is a hybrid role, starting in the office for the training and integration period, and later allowing you to work from home. The role...
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Customer Support Agent
vor 2 Wochen
Berlin, Berlin, Deutschland Grow-Talent Vollzeit 15.000 € - 25.000 € pro JahrGrow- is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German speaking Customer Support Agent in Riga.Position: Customer Support AgentWork model: On-siteLocation: Riga, LatviaDUTIES AND RESPONSIBILITIES:Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolution...
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Multilingual Customer Support Agent
Vor 4 Tagen
Berlin, Berlin, Deutschland Cross Border Talents VollzeitMultilingual Customer Support Agent in SpainAre you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, or Swedish? We're looking for enthusiastic individuals to join a dynamic customer support team based in Spain.Available Work Models:Remote: Work from anywhere within...
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Customer Support Agent
vor 2 Wochen
Berlin, Berlin, Deutschland The lemon Consulting Vollzeit 30.000 € - 50.000 € pro JahrPosition: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time. DUTIES AND RESPONSIBILITIES:Communicate with customers using various channels (telephone, email and chat)Ensure customer satisfaction and provide professional customer supportHandle customer complaints, provide appropriate solutions and alternatives within the time...
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Customer Support Agent
Vor 4 Tagen
Berlin, Deutschland Murrelektronik GmbH Vollzeit**Customer Support Agent (m/w/d)***: Berlin Vollzeit unbefristet **Ihr neuer Job**: - Verantwortung für die Bearbeitung von Kundenanfragen von der Aufnahme bis zum Abschluss - Unterstützung von Kunden bei Fragen und Problemen rund um unsere (Software-) Produkte - Entwicklung von Lösungen für komplexe Kundenanfragen und Softwareprobleme - Pflege der...
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Customer Support Agent
Vor 2 Tagen
Berlin, Deutschland Puls Technologies GmbH VollzeitAls Customer Support Agent (m/w/d) hast DU die einmalige Chance, die Finanzbranche zu revolutionieren. Mit unserer Plattform pulsproject ermöglichen wir KMUs Geschäftskredite ohne den Ärger einer komplizierten Bankprüfung zu erhalten. In unserem stark engagierten und hochmotivierten Sales Team bist du der direkte Kontakt zu unseren Kunden am...
