Colleague Support Engineer II

Vor 7 Tagen

Berlin, Berlin, Deutschland PPRO Vollzeit
PPRO is a fintech company that provides digital payment solutions to businesses and banks so that they can scale their local payment services through one connection. Stripe and PayPal are just some of the names that work with PPRO to boost their conversions and eliminate the complexities of local payments.
Since 2006, PPRO has fostered an open working environment where every idea is valued, and continuous improvement is encouraged. Our diverse global team, representing over 50 nationalities across 11 international locations, is united by a single goal to deliver the best products and services to our partners and customers.
Join us and help shape the future of payments.
The Purpose: As a Colleague Support Engineer at PPRO, your mission is to ensure smooth IT operations and provide excellent support to colleagues in the Berlin office and remotely across our global locations. You will manage all IT aspects of the Berlin office while collaborating with the global IT team to deliver seamless services, supporting PPRO's overall goal of empowering people with the technology they need to work efficiently.
What you will be doing:
We Get Things Done / We Make Things Better
  • Provide day-to-day IT support for MacOS, Windows, and mobile devices in the Berlin office.
  • Manage meeting rooms, collaboration tools (Google Workspace, Miro), printing, and the office network.
  • Oversee asset management and device administration via MDM platforms.
  • Collaborate with the global IT team to implement process improvements, ensuring reliable IT services across all locations.
  • Be proactive in helping colleagues by using tools such as Desktop Experience platform to optimize operations.
We Act with Trust and Integrity / We Work as a Team
  • Ensure transparent communication and collaboration with global IT colleagues based in Brazil, Singapore, Munich, Luxembourg and the UK.
  • Support service management and agile development using Atlassian tools.
  • Maintain high standards of integrity in handling user data and troubleshooting sensitive IT issues
We Put the Customer First
  • Respond promptly to IT requests from colleagues in Berlin and other global locations, ensuring their needs are met quickly and efficiently.
  • Actively gather feedback from colleagues to continuously improve IT support and service delivery.
Some of the Technologies You'll Work With
  • Google Workspace
  • Okta
  • Atlassian Suite
  • Miro
  • VMware WorkspaceONE UEM
  • VMware WorkspaceONE Intelligence and DEX
You'll Need to Have
  • Experience in an international, high-tech company.
  • Expertise in MacOS or Windows management, with strong troubleshooting skills.
  • Familiarity with Google Workspace, Miro, Okta, and asset management.
  • Experience with Atlassian products for service management and agile development.
  • Hands-on experience with MDM platforms.
Nice-to-Haves
  • Experience with DEX platforms such as Nexthink, Lakeside, or WorkspaceONE DEX.
  • Experience with MDM platforms such as WorkspaceONE UEM, Jamf, or MS Intune.

  • Engineer II

    vor 2 Wochen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Job DescriptionWe are looking for a Engineer II with Python to join our "Quick Commerce" team. Contribute to the creation of our next-generation platform, which works on expanding our amazing delivery to new products such as groceries, pharmaceuticals, flowers, and more.You will build our next-generation platform to not only sell food to our hungry customers...

  • Engineer II

    Vor 7 Tagen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Job Description We are looking for a Engineer II with Python to join our "Quick Commerce" team. Contribute to the creation of our next-generation platform, which works on expanding our amazing delivery to new products such as groceries, pharmaceuticals, flowers, and more. You will build our next-generation platform to not only sell food to our hungry...

  • Engineer II

    Vor 7 Tagen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Job DescriptionWe are on the look out for an Engineer II - Java  to join our Quick Commerce team and contribute to the creation of our next generation platform that works on expanding our amazing delivery to new products such as groceries, pharmaceuticals, flowers and more. If you're a creative problem solver who is eager to deliver solutions and hungry for...

  • Engineer II Golang

    vor 3 Wochen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    We are on the lookout for a Engineer II (Golang) to join the Global Service Tech team in Logistics on our journey to provide guided help for customer support agents with Agent CoPilot.At Delivery Hero we are committed to providing our support agents with a seamless and efficient experience. Our Agents CoPilot plays a crucial role in achieving this goal by...

  • Engineer II

    Vor 5 Tagen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Job Description In our Logistics Team, you'll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimise delivery operations, supporting expansion...

  • Engineer II Test Automation

    vor 3 Wochen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    We are on the lookout for a skilled Engineer II (Test Automation) to join our Quick Commerce Operations Tribe and contribute to building the nextgeneration quickdelivery platform. Youll work with a team of tech experts in over 50 countries empowering global vendor partners to scale their businesses online. If you are ready for an innovative ECommerce...

  • Design Engineer

    Vor 7 Tagen

    Berlin, Berlin, Deutschland GULP – experts united Vollzeit

    Get off to a flying start as a mechanical engineer The friendly colleagues at Randstad professional solutions in Berlin also have the right job for you: We are currently looking for a design engineer on behalf of our business partner in the engineering sector . We are opening the door to this interesting position for you Apply online and look...

  • Engineer II KotlinJava

    vor 3 Wochen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    We are on the lookout for an Engineer II Kotlin/Java (Logistics Optimisation Routing Infrastructure) to join our Dispatching team. In our Logistics Team youll tackle highimpact challenges that make lastmile delivery efficient affordable and sustainable. Your work will directly improve experiences for riders end customers and merchants across the globe....

  • Engineer II Python

    vor 3 Wochen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    We are looking for a Engineer II with Python to join our Quick Commerce team. Contribute to the creation of our nextgeneration platform which works on expanding our amazing delivery to new products such as groceries pharmaceuticals flowers and more.You will build our nextgeneration platform to not only sell food to our hungry customers but also grocery items...

  • Engineer II, Golang

    vor 2 Wochen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Job Description We are looking for an Engineer II (Golang) to join the Deliveries team in Logistics on our journey to deliver amazing experiences. In our Logistics Team, you'll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and...

  • Engineer II

    Vor 5 Tagen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Job DescriptionIn our Logistics Team, you'll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimise delivery operations, supporting expansion into...

  • Data Engineer II, SQL/Python

    Vor 7 Tagen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Job Description About the opportunity We are on the lookout for a Data Engineer II, FinOps - (Tech Foundations) to join the Tech Foundations Team on our journey to always deliver amazing experiences. As a member of the Tech Foundations Team, you'll support Delivery Hero's rapid innovation and growth. You'll work on foundational systems that enable...

  • Engineer II KotlinJava

    vor 3 Wochen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    We are on the lookout for an Engineer II Kotlin/Java (Logistics Optimisation Routing Optimisation) to join our Routing Optimization team.In our Logistics Team youll tackle highimpact challenges that make lastmile delivery efficient affordable and sustainable. Your work will directly improve experiences for riders end customers and merchants across the...

  • Engineer II, Golang

    vor 2 Wochen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Job DescriptionWe are looking for an Engineer II (Golang) to join the Deliveries team in Logistics on our journey to deliver amazing experiences.In our Logistics Team, you'll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants...

  • IT Support Engineer

    Vor 7 Tagen

    Berlin, Berlin, Deutschland Scalable Capital Vollzeit

    IT Support Engineer (m/f/x) Full-time Company Description Scalable Capital is a leading digital investment platform in Europe. The company empowers everyone to shape their financial future. Scalable Broker makes it easy and affordable for clients to invest professionally in stocks, ETFs and other exchange-traded products and set up savings plans....

  • Engineer II Python

    vor 3 Wochen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    We are on the lookout for a MidLevel Software Engineer Python Logistics to join the Global Service Help Center Tech team on our journey to always deliver amazing experiences order to achieve this goal we are building our automations to provide selfresolution and actions for all customers using DeliveryHero brands worldwide. Our mission is to create a...

  • Engineer II, Kotlin/Java

    Vor 7 Tagen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Job DescriptionWe are on the lookout for an Engineer II, Kotlin/Java - (Logistics Optimisation, Routing Optimisation) to join our Routing Optimization team.In our Logistics Team, you'll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and...

  • Engineer II, Kotlin/Java

    vor 2 Wochen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Job Description We are on the lookout for an Engineer II, Kotlin/Java - (Logistics Optimisation, Routing Optimisation)  to join our Routing Optimization team. In our Logistics Team, you'll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end...

  • Ethereum Support Engineer

    Vor 7 Tagen

    Berlin, Berlin, Deutschland MatchX GmbH Vollzeit

    About usMatchX is searching for a proficient Ethereum Support Engineer specializing in zkEVM Layer3 chain technology. The ideal candidate should possess excellent communication skills to engage with the Ethereum community, coupled with a strong command of Solidity and navigating Postgres databases. Experience with Docker, scripting, and cloud services like...

  • Data Engineer II, SQL/Python

    Vor 7 Tagen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Job DescriptionAbout the opportunityWe are on the lookout for a Data Engineer II, FinOps - (Tech Foundations) to join the Tech Foundations Team on our journey to always deliver amazing experiences.As a member of the Tech Foundations Team, you'll support Delivery Hero's rapid innovation and growth. You'll work on foundational systems that enable faster...