Technical Training Specialist

Vor 20 Stunden

Hamburg, Deutschland Resideo Vollzeit

As a Technical Training Specialist (m/w/d) at Resideo, you will play a critical role in the success of our global training programmes delivered through the Resideo Academy brand. Acting as a key representative in Germany, you will help ensure our customers, partners, and internal teams are equipped with the knowledge and skills needed to succeed.

This position is responsible for delivering technical product training across the Resideo portfolio. The focus will primarily be on heating products and hydronic systems, while also supporting training across broader HVAC applications, product solutions, and industry requirements.

You will deliver UK wide technical training across all touchpoints of the Resideo community, including technical installers, college apprentices, customers, sales teams, and internal stakeholders. Training will cover major cities including Frankfurt, Hamburg, Stuttgart and Berlin so we require a candidate that is comfortable with frequent domestic travel.

You don’t need to be working in a dedicated trainer role. We’re interested in candidates with experience delivering technical training on heating controls or broader HVAC products, whether as a full-time trainer or as part of a wider role, such as area sales.

JOB DUTIES:

Compile, maintain and deliver technical training courses for internal and external customers covering heating and hydronic products, applications, systems and industry requirementsMaintaining an awareness of all emerging HVAC, hydronic products that impact Resideo’s capability to support and maximise business opportunities both now and in the futureIdentify new areas for training development, in line with sales and industry trendsActively participate in new product testing, evaluations, and launchesProvide technical guidance as required to sales and internal technical teamsProviding on-site technical support as an escalation path for installsOn-site commissioning/system verification of initial security installs as requiredWork with sales delivering regional training events covering a mix of product and industry trainingActively promote Resideo Academy regionally, driving growth, and engagementWork with business leaders to develop a network of college/schools for technical training collaborationsCompiling and delivering training courses across the Resideo portfolio as required, for potable water and potentially security systems

YOU MUST HAVE:

Strong experience delivering technical training sessions, or a background in teachingHands-on experience with, and knowledge of, heating controls or HVAC productsExcellent organisational and time management skills, with the ability to manage multiple tasks and projects concurrentlyA self-starter, able to work with minimal supervision and collaborativelyA willingness to travel regularly across the UK, with an expectation to deliver up to three training sessions per week

WE VALUE:

Experience in heating/boiler installationsAbility to effectively communicate through written, verbal, and presentation skills, with multiple levels of stakeholdersGood level of IT literacy, intermediate user of Microsoft Office applications

WHAT’S IN IT FOR YOU:

Life, Accidental Death & Disability InsuranceVacation and Christmas Bonus (IG Metall collective agreement)30 Days' Annual LeaveCompany Vehicle Provided

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