ICT Cloud and Digital Workspace Engineer

VN 25/35 ICT Cloud and Digital Workspace Engineer (2 Posts) The Digital Workspace is a core service provided by the ICT Division, delivered through a hybrid infrastructure combining on-premises and cloud-based solutions. The ongoing transition to the cloud has already enhanced flexibility, scalability, security, and innovation capacity. Looking ahead, the focus will be on further improving user experience and operational effectiveness through the integration of mobile devices and deployment of advanced cloud services. To support this evolving environment, ICT Cloud and Digital Workspace Engineers will play a key role in the operation, integration, administration, and continuous improvement of the underlying infrastructure. We are seeking professionals with around five years of experience, who are adaptable, proactive, and eager to learn and grow with emerging technologies and processes. Reporting to the ICT Digital Workspace and Datacenter Lead, and working closely with all IT teams, the successful candidates will contribute to the development and optimisation of EUMETSAT’s digital workspace and its supporting systems. The ICT Digital Workspace Infrastructure is primarily based on Microsoft technologies (both on-premises and cloud), VMware, and complementary tools that enhance functionality, security, resilience, and operational efficiency. Duties The main duties will include: Administering and enhancing on-premises and cloud solutions to ensure continuous availability of ICT services; Participating in the design and evolution of the ICT infrastructure, including supporting the procurement of new solutions; Implementing and maintaining digital workspace and datacenter solutions, and integrating them with existing infrastructure; Maintaining and improving EUMETSAT’s security posture through regular maintenance and deployment of new security solutions; Supporting integration and connectivity of the ICT infrastructure with internal and external computing environments; Managing end-user devices, including laptops and mobile phones; Performing configuration and change management activities; Automating routine maintenance tasks and contributing to ongoing infrastructure improvements. LOCATION Darmstadt, Germany QUALIFICATIONS University degree in Mathematics, Computer Science or Engineering. LANGUAGES The official languages of EUMETSAT are English and French. Candidates must be able to work effectively in English and have some knowledge of French. DEADLINE 23 June Duties The main duties will include: Administering and enhancing on-premises and cloud solutions to ensure continuous availability of ICT services; Participating in the design and evolution of the ICT infrastructure, including supporting the procurement of new solutions; Implementing and maintaining digital workspace and datacenter solutions, and integrating them with existing infrastructure; Maintaining and improving EUMETSAT’s security posture through regular maintenance and deployment of new security solutions; Supporting integration and connectivity of the ICT infrastructure with internal and external computing environments; Managing end-user devices, including laptops and mobile phones; Performing configuration and change management activities; Automating routine maintenance tasks and contributing to ongoing infrastructure improvements. Skills and Experience Essential: Proven experience in at least two of the following areas: Administration of Azure resources (e.g. virtual machines, networks, storage accounts), along with Azure Arc and management of access controls and policies; Integration of third-party services and enterprise applications with Entra ID and Active Directory, focusing on SSO, access management, and authentication configuration; Windows server and client administration, including patching, policy management, and troubleshooting; Microsoft administration and device management using Microsoft Intune. Proficiency in scripting languages (e.g. PowerShell, Python) and preferably in writing queries using KQL for log analysis and monitoring; Sound understanding of datacenter and network technologies; Familiarity with ITIL practices, particularly in change management, incident handling, and reporting; A structured, problem-solving approach, strong communication skills, and a collaborative mindset; A strong sense of ownership and accountability. Desirable: Certification in Microsoft Cloud and Endpoint Management technologies; Certification in the ITIL framework; Certification or demonstrated experience working within an ISO environment. Employment Conditions The initial contract will be of 4 years’ duration, with subsequent 5 year contracts being awarded thereafter, subject to individual performance and organisation requirements. There is no limit to the amount of follow-up contracts a staff member can receive up to the EUMETSAT retirement age of 63 and there are certainly opportunities to establish a long career perspective at EUMETSAT. This post is graded A2/A3 on the EUMETSAT salary scales. The minimum basic salary for this post is EURO per month (net of internal tax but excluding pension contribution and insurances) which may be negotiable on the basis of skills and experience. The salary scale provides for increments on the anniversary of taking up employment, and scales are reviewed by the EUMETSAT Council with effect from 1 January each year. In addition to basic salary, EUMETSAT offers attractive benefits. Further information, including salary details, is available on the EUMETSAT web site. EUMETSAT is committed to providing an equal opportunities work environment for men and women. Please note that only nationals of EUMETSAT Member States may apply. The EUMETSAT Convention requires that Staff shall be recruited on the basis of their qualifications, account being taken of the international character of EUMETSAT.