Senior Product Manager – ECR Systems

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. We are looking for a Senior Product Manager to strengthen our team in Cologne, Germany. In this role, you will take full end-to-end ownership of our Electronic Cash Register solution "Genius" and the loyalty platform "COMO" for the German market. You will define and drive product strategy, manage the complete product lifecycle, lead go-to-market initiatives, and ensure the commercial success of both products in close collaboration with partners, merchants, and internal stakeholders.What Part Will You Play?Strategy & RoadmapDefine and maintain clear product strategies and roadmaps for Genius (ECR) and COMO (loyalty) in GermanyAnalyse market trends, competitive offerings, regulatory developments and customer requirementsAlign local roadmaps with group product vision and business goalsProduct Lifecycle ManagementOwn the full lifecycle of Genius and COMO: ideation, business case, specification, development, pilot, launch, enhancement, and end-of-lifeTranslate merchant and partner requirements into functional specifications and backlog itemsManage third-party suppliers and technology partners for both Genius and COMO Go-to-Market & Commercial ManagementPlan and execute product launches, updates, and campaigns for Genius and COMO in cooperation with Sales, Marketing, and Partner ManagementSupport the definition of pricing, packaging and bundling Provide sales enablement material, demos, FAQs and competitive positioning for both productsOperations & ComplianceEnsure all releases for Genius and COMO comply with regulatory and security requirements and meet internal quality standardsDefine UAT scope, acceptance criteria and release readiness for both productsMonitor KPIs such as adoption, transaction volume, loyalty participation, revenue, uptime, and merchant satisfaction Stakeholder ManagementAct as product ambassador for Genius and COMO and represent the products internally and externallyCollaborate closely with Compliance, Risk, Legal, Finance, Implementation, Customer Support, and partners What Are We Looking For in This Role?Minimum Qualifications5+ years’ experience in Product Management or Business Development for POS/ECR, ideally in combination with loyalty platformsProven success in launching and scaling cash registers in the German marketSolid knowledge of retail processes, ECR integrations, ideally combined with loyalty systemsFamiliarity with relevant regulations (KassenSichV, BAIT/MaRisk, PCI DSS, DORA) and their impact on productsStrong commercial acumen and ability to build business casesFluent in German and English (written and spoken)Prefered QualificationsExperience with payment acceptance / Merchant Acquiring (card acquiring, SoftPOS, terminals)Knowledge of data analytics and customer insight tools to support loyalty strategiesWhat Are Our Desired Skills and Capabilities?Strategic thinking with a clear focus on executionStrong analytical skills, able to interpret data and translate into actionExcellent written and verbal communication; able to explain complex topics to non-expertsSound understanding of commercial levers and P&L impactCustomer-centric and solution-oriented mindsetHigh sense of ownership and accountabilityCollaborative, able to work across departments and with external partnersComfortable in a fast-paced, evolving environment