Sales Coordinator

If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.Key Purpose:(One Statement explaining the job’s overall purpose in the organisational structure)A customer facing role responsible for coordination, both internally and externally, of specific administrative aspects  of sales activities such as new product development, offers management, document & samples flow, article creation/modification, promotional activities, lifecycle management, and all this within a set of assigned customers.Develop relationships with key  external customer contacts and internal stakeholders to guarantee the launch of products within the agreed conditions with the customers and with respect to all relevant legislation. Guarantee the management of events by making sure that these are evaluated on feasibility and internal impact.To get all trading conditions with customers formalised, internally communicated and to have all contracts / services to be delivered checked on both feasibility and profitability impact. To provide high quality, in-depth administrative support to Key Account Management.Key Responsibilities: (Please describe the main accountabilities of the job holder. A list of the 5 to 10 core items).Local Commercial and Customer supportPricing administrationInput of all product prices in SAP + all the changesEnd validation period of selling prices and taxes in SAP Fill in and confirm to the customer all individual product contracts + prices after validation of the Pricing officerUpdate of price liste data base for all UD customersSend to the customer last version of tariff price list must be removed  Commercial agreement : input in SAP and follow up.3parts contractsGive the appropriate support to the KAM and the technical support Manager during the  negotiation of the contractWhen contract is confirmed, enter the purchasing orders in SAP and communicate to the External lab and to the Finance team To maintain and provide if requested a follow up fileFollow-up of the problematic invoices and their payment with UK Finance Customer portal managementEncode logistic sheets, information Complete supplier data into customer portal Complete customer statisticsSupport KAM & Customer on general topics / questionsCreate and update Customer identity cardCreation of new customers after agreement of the Commercial DirectorOrdering samples during the life of the productsInvolved in the preparation of customer visitsParticipate to commercial meetings if required (relevant & useful)Local offer document managementEnsure correct interpretation of customer briefs and clearly communicate to relevant internal stakeholders to ensure accurate quotations are created (Creation of CB) / Ensure handling of price offer to the customer (Offer submission) Upon arrival from pricing of the formalised offer with detailed product description and prices, add the general commercial trade before sending the complete, formalised and signed offer to the customer. Follow  up the complete document flow and samples flow: sample requests, TDS, safety data sheet, technical documents to be filled in. Fill in all other commercial product related documents asked by the customer. Once the offer is running, provide the customer with all needed product related  information and samples. To complete and keep up to date the V&O fileLocal product launch managementOnce the offer is concluded and the market is won  Start of Product LaunchUnderstand the  product brief  and organize a  briefing meeting with KAM and Pricing (phased volumes, timings, distribution spreads, definitions of the product…)Fill in the article creation form and start the launch processMake all changes in the article creation during product launch approved beforehand with pricing to measure profitability impact.Request EAN, DUN and pallet codes to the customerVerify delivery data & level of obsolete stock + communication towards both the customer and Contract ManagementDefine the CPA (Critical Path Analysis)Translate the Product Brief, by means of SAP-workflow, into a Project Plan with clear instructions to other processes involved (Account Management, Product Development, Production, Contract Management…)Manage the complete Project Plan (from the start of the launch till the start of the events process)Keep updated the project into McBride’s technical portal.Follow up of all Product Development processes related to the launch of the productTake appropriate actionsGuarantee active communication (as well internally as externally)Check with other ongoing plansRequest production samples and make sure samples arrive on time with customers.End of Product LaunchAfter approval from the customer on the product samples, stop the product launch phase in order to enable the events process to start.Late launchesManagement of bottle-neck situations in order to  avoid any problem that prevents delivery according to plan, propose, communicate and follow up solution internally and externallyLate launches are the end responsibility of this role.Local Promotions ManagementFocus on Management of promotions from start till stopGuarantee that all data required is obtainedResponsible for executing a feasibility study at plant level, ensuring bottlenecks are solved and properly communicated to all processes involvedObtain forecasts and communicate them to the processes involvedAssure follow up of the entire promotion activityFollow-up end of stocks until the end of the promotion and guarantee no obsolescence.Management of bottle-neck situations  in order to  avoid any problem that prevents delivery according to plan, propose, communicate and follow up solution internally and externallyLate promotions are the end responsibility of this role.