Senior Social Media Manager

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization. Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive. Become part of our winning team and help us create a world that works better. About the RoleAt TeamViewer, we believe in creating exceptional social content that informs, inspires, and connects. Our Social Media team works closely with all business units, not only crafting engaging content but showcasing the very best of what TeamViewer offers to audiences across the globe. We support business goals through the power of social storytelling—sharing customer success, tech innovation, partner highlights, and behind-the-scenes moments that make our brand come alive.We are a young, dynamic, and fast-moving team that is expanding and striving for even bigger things. From filming with our global sports partners to capturing diverse customer stories, we work hard, have fun, and continuously push boundaries in the social space. Responsibilities Cross-functional Collaboration: Lead alignment and engagement between all business units involved in social media. Ensure smooth information flow and support content creation needs across the organization.Proactive Engagement: Lead the development of proactive social media engagement and community-building programs across global channels.Social Listening: Run and oversee social listening efforts, staying up to date on competition, market dynamics, industry news, and brand sentiment.Analytics and Reporting: Report on analytics, post performance,profile performance, and social listening insights to drive data-informed decision-making.Trend Monitoring: Monitor and analyze trends on LinkedIn and Facebook, identifying relevant content opportunities and emerging platform shifts.Content Creation Support: Collaborate on content development with a strong focus on LinkedIn messaging, storytelling, and thought leadership.Leadership Support: Act as a backup for the Social Media Team Lead—help guide the team, support decision-making, and step in during vacations or absences. Requirements 5+ years of experience in social media management with proven success overseeing channels, campaigns, and community-building initiatives.Fluent in English and German; additional languages are a plus.Background in Tech or SaaS industry preferred.Strong understanding of social media analytics, KPIs, and reporting tools.Experience with social listening platforms (e.g., Sprinklr, Brandwatch, Talkwalker).Excellent knowledge of social platform best practices, especially LinkedIn and Facebook.Ability to translate business priorities and market insights into effective social activation strategies.Strong copywriting, storytelling, and content ideation skills.Confident communicator with experience managing stakeholder relationships across teams and seniority levels.Highly organized and proactive, capable of working independently and driving initiatives end-to-end.Collaborative team player with strong attention to detail and the ability to thrive in a fast-paced environment. What We Offer Onsite Onboarding in our HQ office for an optimal startGreat compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviewsPremiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewerPublic transport friendly officesOption to lease an e-bike (Germany only)Special terms for local gymsAccess to Corporate Benefits platform with many discountsRegular Team events and company-wide celebrationsOpen door policy, no dress code rules, frequent all Hands and Leadership LunchesHybrid and Flexible work time with up to 50% home officeWork From Abroad Program allowing up to 40 days of work outside your contracting countryWe celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.