Advisor, Regional KAM

Vor 2 Tagen

Hamburg, Deutschland APL Logistics Vollzeit

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At APL Logistics, we focus on connecting supply chains across Automotive, Consumer, Industrial, and Retail sectors, globally. Join us and discover how our business within this industry is dependent on our network of passionate colleagues, clients, and partners.

Together, we inspire business, drive trade, and make life run more smoothly for everyone – including you. What’s our secret? Never thinking in terms of ‘I’ and ‘You’. Inclusive, welcoming, and supportive: we work as one. And as one, we deliver.

Right now, we’re looking for a new colleague to join our Key Account Management Team in the position of Key Account Manager.

Main

Responsibilities:

Achieve annual sales targets Manage quotes and contractsImproving the profitability of the services offered Increase volume, sales, and profitCustomer GrowthFurther development of existing customer businessActively up-sell new services/business with existing customersDrive customer projects Customer engagement Chair/management of QBR's and ABR's Solid account plan in pace including 12-18 months pipeline Strategic account planning Creation and implementation of the development strategy for the relevant customer portfolioStakeholder relationship development, from transactional to strategic partnerships across all customer levels Customer retentionDevelop and implement plan to achieve customer renewals & avoid leakageIdentification and implementation of savings potentials for the customer(s)Joint ownership of accounts receivable KPIVoice of the customer with internal APLL stakeholders & teams

What we are looking for:

Someone who takes ownership of their work, drives results, and holds themselves accountable for delivering high-quality outcomes. A hands-on mentality, flexible, able to work independently but also as part of a team.
Order management experience High customer orientation paired with strong business acumenAt least 5 years of experience in logistics, preferably in international trade logistics in a similar roleBachelor / Master of Business Administration, preferably LogisticsFluency in Dutch and English is a must, knowledge of German would be an assetExcellent presentation and communication skills, both written and verbalStrong time management, good at priority setting, determined, good organizational and planning skillsIntermediate or higher knowledge of Excel and competent PowerPoint skillsKnowledge of CRM tools like Dynamics

Key areas of results:

Achieve / exceed the set volume and profitability budgetsCustomer retention & expansion of the APL Logistics services used by the customer Improving profitability for our global operations with the customerComplete and correctly recorded offers and contractsComplete and well maintained pipelineStrategic account plan in place and implementation of the included development projects

What we are offering:

Participation in our global Cash Bonus PlanCar allowance Pension PlanRegular trainings and excellent development opportunities within APL Logistics globallyWorking in an open team with a supportive working atmosphereVarious benefits for birthdays, marriage, childbirth, long service as appropriateOffice located in the city of Rotterdam by the riverHybrid working modelLocal and regional activities focused on employee engagement throughout the year

The typical salary range for this position is: €57.450
- €88.112 (paid on 13-month salaries + holiday allowance)

The actual salary offer will take into account multiple factors including skills and experience. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits.

This role is also open in alternative locations (Hamburg, Germany). The local salary ranges will be shared accordingly before the interview process.

Advisor, Regional KAM

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