Senior Account Manager

All of our positions are fully remote. You do not have to relocate to join us What this job can offer you This is an exciting time to join Remote and make a personal difference in the global employment space as a Mid-Market Account Manager (MMAM), joining our Sales team. What you bring Proven success in building key customer relationships, including key decision makers and champions to drive successful client outcomes, grow accounts, and drive revenue outcomes Demonstrated strong ability and track record in growing existing accounts, driving net new expansion bookings within customer accounts, and identifying upselling/cross-selling opportunities within mid-market or enterprise accounts Aptitude and eagerness to form deep senior-level relationships across customer organizations. Maintain consistent communication with key customer contacts and advocates on their needs, as well as eliciting feedback on our products and services on how we can improve and support them further. Able to create, execute, and adapt proactive client strategies to achieve goals. Ability to confidently develop pipeline, forecast outcomes, and provide accurate reporting data. Strong knowledge of sales processes. Strong background in Account Management is preferable, or related SaaS or platform sales experience. Excellent verbal and written communication skills. Business fluency in English is essential. It's not required to have experience working remotely, but considered a plus. Key Responsibilities  Build and maintain strong relationship with key decision makers and champions to be able to drive sales Remain in frequent contact with the customers and build strategic and partnership-based customer relationships. Build understanding of clients business and become a strategic partner Identify new expansion, upsell, and cross-sell business opportunities and push through the sales motion and cycle. Meet and exceed sales quota based on role level and manage the entire sales cycle. Present to existing customers on Remotes suite of services and create opportunities from existing customers to upsell solutions. Own the customer relationship and complete the cycle from sale to business completion. Generate customer retention initiatives and participate in key strategic events to nurture customer relationships. Work with other cross-functional teams to ensure customer success. Practicals You'll report to: Sales Manager, Account Management Team: Sales Location : EMEA Start date : As soon as possible Remote Compensation Philosophy Remote's is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. The base salary range for this full-time position is $88,000 USD to $190,00 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. Application process Interview with recruiter Interview with future manager Role Play with manager and team members  Interview with VP of Sales  Benefits Our full benefits & perks are explained in our handbook at . As a global company, each country works differently, but some benefits/perks are for all Remoters: work from anywhere unlimited personal time off (minimum 4 weeks) quarterly company-wide day off for self care flexible working hours (we are ) 16 weeks paid parental leave mental health support services stock options learning budget home office budget & IT equipment budget for local in-person social events or co-working spaces How youll plan your day (and life) We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at . You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want,