Customer Service Representative
vor 2 Wochen
Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 4000 clients across the fintech, crypto, transportation, trading and gaming industries including Duolingo, Bitpanda, Wirex, Avis, Exness, Flippa, italki, Bybit, LBANK, Gett, Kaizen Gaming, and TransferGo.Our products are recognised by industry leaders like Gartner's Magic Quadrant, Forrester Wave™ and Frost Radar™.Your role and tasks: Effectively interact with users, including both verbal and written communication (the main language of communication with the clients is German) Safeguard data, ensuring confidentiality and security Adherence to legal regulations and company standards Paying attention to detail and precision when carrying out tasks Continuous updating of knowledge and skills in line with industry and regulatory changes Only inbound calls, no outbound calls, chats or emails required. No customer support or complaint handling required. Simply guide the user through all necessary steps About you: Previous experience in customer service-based roles is considered an advantage, but no work experience is required. You will be surrounded by our attention and support in order to enter the new role and team as comfortably as possible Conversational German and English (knowledge of Italian, Spanish, French, Portuguese or Turkish would be a strong asset). Please, note that the main language of communication with the clients is German. Good communication skills Ability to navigate a large amount of information Able to have days off during the week instead of the weekend We offer: Full-time position that requires only ~35 working hours per week, plus paid breaks Convenient work schedule: morning, evening, or night shifts & a floating weekend system that can be conveniently adjusted to your study schedule or personal life Performance bonuses Working with a product that matters. Our technology helps protect millions of users of online services worldwide 20 days of paid vacation leave Let’s make the online world a safer place togetherWe are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
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Customer Service Representative
vor 1 Woche
Leipzig, Deutschland CECS Centre Vollzeit**We are seeking a Customer Service Representative, who has high standards and is effective in building relationships with staff, customers, and clients.** The position requires a variety of routines from assisting prospective & Documentation of data and updating customer records based on interactions Develop and maintain a knowledge base of the evolving...
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Customer Service Representative
vor 2 Wochen
Leipzig, Deutschland Bell Flavors & Fragrances GmbH VollzeitStellenausschreibung **Customer Service** **Representative** **(m/w/d)** **Erfolg mitgestalten!** Wir sind ein inhabergeführtes, international erfolgreiches und stetig wachsendes Unternehmen (seit 1829 in Leipzig) im Bereich der Geschmack - und Duftstoffe, Pflanzenextrakte und Aromachemikalien. Innovative Produktkreationen für führende Hersteller...
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Customer Service Representative Im
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Leipzig, Deutschland Air Liquide VollzeitAir Liquide ist ein Weltmarktführer bei Gasen, Technologien und Dienstleistungen für Industrie, Gesundheit und Umwelt. Unser Unternehmen bietet innovative Lösungen basierend auf stetig verbesserten Technologien. Wir produzieren Luftgase wie Sauerstoff, Stickstoff, Argon und Spezialgase aber auch weitere Gaslösungen, wie zum Beispiel Wasserstoff. Unsere...
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Customer Service Mobility App
vor 1 Tag
Leipzig, Deutschland Workstation Customer Care VollzeitOur client provides customer support for a brand new mobility app. There, people can rent cars, motor cycles and even bicycles or Segway-type devices. Europe-wide nearly half a million people are registered and make use of more than 100,000 transport vehicles. The company is constantly expanding and is looking for talented personalities to welcome new and...
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Customer Support Representative⎟german-speaking
vor 1 Woche
Leipzig, Deutschland Next Station Vollzeit**Who will you be working for?**: Our partner is a leader in **vehicle data intelligence**. They provide data and software solutions for companies in the automotive and insurance environment. Their goal is to empower companies in terms of data privacy, security and integrity, and help them make great decision-making throughout their activities. **Their core...
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Customer Success Representative
vor 1 Woche
Leipzig, Sachsen, Deutschland dokSAFE GmbH Vollzeit 35.000 € - 55.000 € pro JahrDie dokSAFE GmbH ist ein Leipziger Softwareunternehmen, das sich auf die Entwicklung der SaaS-Lösung ACTAPORT spezialisiert hat. Wir arbeiten gemeinsam daran, mit unserer Kanzleisoftware die Arbeitswelt in der Anwaltskanzlei zu revolutionieren.Du liebst es, Menschen dabei zu unterstützen, ihre Ziele zu erreichen, und hast ein Händchen dafür, komplexe...
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Customer Success Representative
vor 2 Wochen
Leipzig, Deutschland dokSAFE GmbH VollzeitDie dokSAFE GmbH ist ein Leipziger Softwareunternehmen, das sich auf die Entwicklung der SaaS-Lösung Actaport spezialisiert hat. Wir arbeiten gemeinsam daran, mit unserer Kanzleisoftware die Arbeitswelt in der Anwaltskanzlei zu revolutionieren. Wir suchen zum nächstmöglichen Zeitpunkt einen Customer Success Representative (m/w/d) für unseren Standort in...
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Customer Success Representative
vor 2 Wochen
Leipzig, Deutschland dokSAFE GmbH VollzeitDie dokSAFE GmbH ist ein Leipziger Softwareunternehmen, das sich auf die Entwicklung der SaaS-Lösung Actaport spezialisiert hat. Wir arbeiten gemeinsam daran, mit unserer Kanzleisoftware die Arbeitswelt in Anwaltskanzlei zu revolutionieren. Wir suchen zum nächstmöglichen Zeitpunkt einen Customer Success Representative (m/w/d) für unseren Standort in...
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Teamleader Customer Service Representative
vor 1 Woche
Leipzig, Deutschland Air Liquide VollzeitAir Liquide is a world leader in gases, technologies and services for industry, health and the environment. Our company offers innovative solutions based on continuously improving technologies. We produce air gases such as oxygen, nitrogen, argon and specialty gases, but also other gas solutions such as hydrogen. Our 64,500 employees work for our customers...
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Customer Success Representative
vor 1 Woche
Leipzig, Deutschland dokSAFE GmbH VollzeitDie dokSAFE GmbH ist ein Leipziger Softwareunternehmen, das sich auf die Entwicklung der SaaS-Lösung ACTAPORT spezialisiert hat. Wir arbeiten gemeinsam daran, mit unserer Kanzleisoftware die Arbeitswelt in der Anwaltskanzlei zu revolutionieren. Du liebst es, Menschen dabei zu unterstützen, ihre Ziele zu erreichen, und hast ein Händchen dafür, komplexe...
