IT Support Lead

Additional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions. IT Business Operations Lead – GermanyLocation: Düsseldorf, Germany (On-site / Hybrid – Expected in the first months mainly on-site, becoming 1 or 2 work-from-home days later)Salary: Depending on experience/expertise. At Boston Scientific, we’re looking for a highly motivated IT Business Operations Lead to be the driving force behind IT operations at our Düsseldorf site. This is a hands-on leadership role where you’ll ensure IT is both a reliable enabler and a trusted partner for the business. You’ll work closely with local leaders, coordinate your small IT team, and translate business needs into practical IT solutions that support the company’s growth over the coming years. Your roleAs the IT Business Operations Lead, you’ll be the primary IT point of contact for the Düsseldorf office, connecting the needs of the business with our global IT standards. You’ll oversee day-to-day IT operations, from infrastructure and end-user support to AV systems and software platforms. Working with your team of IT specialists, you’ll coordinate workloads, implement process improvements, and drive initiatives that enhance efficiency and user experience. Beyond operations, you’ll act as a strategic partner, anticipating the office’s evolving IT requirements as the team and user base grow. You’ll provide recommendations on technology solutions, plan for future capacity, and support the adoption of new systems or tools. You’ll also collaborate with vendors and manage local budgets to ensure resources are used effectively. The person we are looking forWe are seeking someone with strong technical expertise across infrastructure, Microsoft 365, networking, AV systems, and end-user support. Experience in site IT coordination, service management, or operations leadership is highly valued, but formal team management experience is not required (but it’s a nice to have) - you’ll need the right skills to guide a small team and divide tasks effectively. Fluency in German & English is essential. Someone that understands the strong technical expertise Fluency in German and English is essential, and a proactive, solution-oriented mindset is a must. You’ll thrive in a dynamic environment, collaborating across teams and driving both operational excellence and business-focused IT initiatives. Bonus points Experience with ITIL frameworks or certification Background in global or fast-paced organizations Why join usAt Boston Scientific, you’ll be part of a global IT organization that values collaboration, innovation, and growth. This role offers the chance to make a tangible impact on IT operations and help shape the future of our Düsseldorf site. You’ll work on-site in a hybrid-friendly environment, with opportunities to grow your team and influence strategic IT decisions. If you are ready to take ownership of IT operations, bridge the gap between technology and business, and contribute to a growing and dynamic office, we want to hear from you. Requisition ID: 616746 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you