Technical Product Specialist

Your Job Bock GmbH, headquartered in Frickenhausen, is a global leader in technology and innovation, specializing in the development of environmentally friendly and economically efficient solutions in the field of refrigeration and air conditioning technology — including heat pumps and heat recovery. The company offers one of the world’s largest portfolios of compressors for natural refrigerants. A natural fit – Since March 2023, Bock GmbH has been part of Danfoss Climate Solutions.To support our Product Management team, we are currently looking for a Technical Product Specialist (m/f/d) at our site in Frickenhausen, near Stuttgart.Your Responsibilities Technical Support: Provide technical assistance and support to customers and internal teams regarding refrigeration compressor applications. Product Application: Assist in the selection and application of refrigeration compressors to meet specific customer needs and system requirements. Customer Interaction: Work closely with customers and sales to understand their requirements and provide optimize solutions of refrigeration and heat pump systems. Project Management: Manage application projects from conception through implementation, ensuring that customer specifications are met. Documentation & Software: Prepare and maintain technical documentation, including application and customer notes, instructions, reports and software testing and optimizations. Training: Conduct training sessions for customers and internal staff on product applications and best practices. Service: Plan and schedule service visits to ensure timely and efficient support for customers. Market Analysis: Analyze market trends and customer feedback to identify opportunities for product development and improvement. Your Qualifications Education: Degree in Mechanical Engineering, Electrical Engineering, or a related field, with a focus on refrigeration technology. Experience: Several years of relevant professional experience and extensive specialist knowledge in refrigeration and compressor technology. Ideally, experience in the field/application of natural refrigerants (CO2 / HC). Technical Skills: Strong understanding of thermodynamics, fluid dynamics, electrical and refrigeration cycles. Communication Skills: Excellent verbal and written communication skills in both German and English. Problem-Solving: Ability to diagnose and resolve technical issues effectively. Travel: Willingness to travel for customer visits and providing project support. Your personal Competencies Team Player: Ability to collaborate with cross-functional teams and build internal and external networks. Customer Orientation: Strong customer service mindset and ability to build lasting relationships. Innovation: Creative thinking and the ability to contribute to product development and improvement. Employee Benefits We are pleased to offer you the following benefits Flexible working hours Company pension scheme Opportunity to participate in employee networks State-of-the-art virtual working environment and equipment Employee referral program This list does not promise or guarantee any specific benefits or measures. Offerings may vary depending on country- or contract-specific conditions and are subject to change at any time without prior notice. This list does not promise or guarantee any specific benefits or measures. Offerings may vary depending on country- or contract-specific conditions and are subject to change at any time without prior notice