Hendrick Automotive Group Technician Apprenticeship

Terry Labonte ChevroletLocation: 1401 Bridford Pkwy, Greensboro, North Carolina 27407

Hendrick Automotive Group, the largest privately owned dealership group in the United States, is looking for the next generation of automotive service technicians and collision technicians. Apply now to be considered for employment with Terry Labonte Chevrolet or Terry Labonte Chevrolet Collision while enrolled in Guilford Technical Community College, Forsyth Technical Community College, or other post-secondary automotive technician training program. Employment may be counted toward a student's work-based learning requirement (refer to school for additional information).

Summary: In a learning capacity the Apprentice Technician assists the Service Technician with identifying necessary vehicle service and performing the repair, service, and/or maintenance work. In an entry level position, the Apprentice Technician is responsible for increasing knowledge, skills, and certifications to progress to a Service Technician.

Supervisory Responsibilities: This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

Assists Master/Service Technician or Team Leader with examining customer vehicles.Assists Master/Service Technician or Team Leader with identifying necessary vehicle repairs and maintenance.Assists with estimating cost of repairs.Assists with performing vehicle repairs and maintenance.Documents services performed.Effectively utilizes available technologies to enhance customer experience.Learns how to performs services efficiently and according to dealership guidelines.Follows dealership and manufacturer service guidelines.Assists Service Technician by requesting necessary parts.Maintains CSI at or above Company standardsMaintains an organized, clean and safe work areaParticipates in required trainingRecords all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.Demonstrates the Company’s Core ValuesComplies with Company policies and proceduresObserves all Federal, State, Local and Company safety rules and regulations in the performance of duties.Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o GED

√ High School Diploma

o Associate Degree

o Bachelor Degree

o Master Degree

o Doctorate Degree

Field of Study/Work Experience:

o Accounting

√ Automotive

o Business

o Human Resources

o Information Technology

Desired Work Experience:

√ up to 3 years

o 3-5 years

o 5+ years

Education/Experience:

 Basic knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience.

Certificates and Licenses:

√ Valid Driver’s License

√ Eligible for NAPA training, manufacturer training, state inspection/emissions training, if applicable.

Computer Skills:

Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

Environment Demands:

Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and