VIE Quality Engineer

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.Valeos VIE Program?The Valeo VIE Program is available to citizens of the European Economic Area (EU + Norway, Liechtenstein and Iceland) aged between 18 and 28. This program is to work for one of our subsidiaries around the worldBusiness France, the French agency for international business development, is in charge of all the administrative procedures of your assignment. Make sure you meet Business France's eligibility criteria to apply for a VIE : PLEASE NOTE: Your application must be submitted in English to be considered by our non-French speaking teams partners at Valeo worldwide. PLEASE NOTE: As part of your international development, you cannot apply to a VIE assignment in the country of your citizenship***Ready to tackle the challenges of the vehicle of the future?  Join Valeo and revolutionize the conditions of visibility for both drivers and passengersWith more than , employees and a turnover of 16.4 billion, we are proud to have been the market leader in automotive suppliers for a century. The site of Bietigheim-Bissingen close to Suttgart in Germany is focused on visibility, developing and producing high level Wiper Systems for premium customers. Our department is looking for a VIE Quality Engineer, focused on Warranty cases for 12 months with the chance to extend to 24 months.Your challenges?Management of the Warranty Process, dealing with claims coming from the customerSupport in analyses of warranty cases / returned products and Processing of field returns (recording / feedback via customer portals, correspondence, presentation of the analysis results to the customer)Preparation and implementation of recourse negotiation talks with customersChecking of incoming customer invoices, plausibility checks and calculation of any further charges to suppliersConducting data analysis and statistics Lets talk about youYou have an Engineering and clear quality background/mindset You have a fluent level of EnglishYou have some basics knowledge of GermanIdeally, you have a first automotive experience/warranty experience/first customer contact experienceYou have availability to perform a proper root cause analysis and you are able to apply the QRQC FTA methodYou have good communication skills, have an international mindset and are open-minded to new cultures and new ways of working and thinkingYou are willing to learn and listen, You are humble, listening, positive attitude oriented, professional, and have the sense of diplomacy Please, don't forget to apply in English to facilitate the process with our managers.Why Valeo?To participate in innovative projects with our expertsTo be part of an inclusive and multicultural companyFor career opportunities at national or international levelTo be a committed link in favor of green mobilityTo find meaning in your commitment=> Recruitment process in several steps: first exchange with the talent acquisition specialist, interview with your future management and then with site human resources department.  We are ready, and you ?