Aktuelle Jobs im Zusammenhang mit Senior After-Sales Manager - Berlin - BigRep GmbH
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Senior Sales Manager München
vor 2 Wochen
Berlin, Deutschland Lieferando VollzeitBist du bereit für eine Herausforderung? Dann könnte Just Eat Takeaway.com/ Lieferando der richtige Ort für dich sein. Wir sind eine weltweit führende Online-Plattform für Essenslieferungen und unsere Vision ist es, die Bequemlichkeit des Alltags zu verbessern. Egal, ob es um ein Festessen am Freitagabend, eine Poke Bowl nach dem Sport oder den Einkauf...
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Senior Sales Manager München
vor 19 Stunden
Berlin, Berlin, Deutschland Just Eat Takeaway Vollzeit 80.000 € - 120.000 € pro JahrBist du bereit für eine Herausforderung?Dann könnte Just Eat Lieferando der richtige Ort für dich sein. Wir sind eine weltweit führende Online-Plattform für Essenslieferungen und unsere Vision ist es, die Bequemlichkeit des Alltags zu verbessern. Egal, ob es um ein Festessen am Freitagabend, eine Poke Bowl nach dem Sport oder den Einkauf von...
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Senior Sales Manager München
vor 12 Stunden
Berlin, Berlin, Deutschland Lieferando Vollzeit 80.000 € - 120.000 € pro JahrBist du bereit für eine Herausforderung?Dann könnte Just Eat Lieferando der richtige Ort für dich sein. Wir sind eine weltweit führende Online-Plattform für Essenslieferungen und unsere Vision ist es, die Bequemlichkeit des Alltags zu verbessern. Egal, ob es um ein Festessen am Freitagabend, eine Poke Bowl nach dem Sport oder den Einkauf von...
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Senior Sales Manager
vor 1 Woche
Berlin, Berlin, Deutschland Veodin Software Vollzeit 60.000 € - 120.000 € pro JahrCompany Description Veodin Software is an innovative boutique software manufacturer, working with the largest management consultancies and professional companies in the world. Our flagship product is SlideProof – a powerful PowerPoint add-in. SlideProof boosts quality and productivity of creating presentations. Job Description A senior-level role for an...
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Senior Sales Manager München
vor 2 Wochen
Berlin, Deutschland Lieferando VollzeitBist du bereit für eine Herausforderung? Dann könnte Just Eat Takeaway.com/ Lieferando der richtige Ort für dich sein.Informieren Sie sich genau über die Fähigkeiten, Erfahrungen und Qualifikationen, die Sie für diese Stelle benötigen, bevor Sie sich unten bewerben.Wir sind eine weltweit führende Online-Plattform für Essenslieferungen und unsere...
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Senior Sales Manager
Vor 3 Tagen
Berlin, Berlin, Deutschland Dersche Vollzeit 60.000 € - 120.000 € pro JahrDeine Verantwortungsbereiche:Du präsentierst unser Unternehmen und kommunizierst die Vorzüge unseres AngebotsDu bist verantwortlich für den kompletten Sales Cycle: vom Erstkontakt bis zum VertragsabschlussDu erarbeitest und pflegst deine Pipeline eigenverantwortlich und proaktivDu strebst nach dem Erreichen und Übertreffen von wöchentlichen und...
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Senior Sales Operations Manager
vor 4 Wochen
Berlin, Deutschland PERGOLUX VollzeitBuild the operating system for a sales engine that spans 13 markets Pergolux is redefining outdoor living with premium pergolas and accessories sold across 13 markets. We blend high-performance e-commerce with high-touch sales, and we’re scaling fast towards our ambitious FY26 revenue goal. We’re now looking for a Senior Sales Operations Manager to join...
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Senior Sales Manager
Vor 2 Tagen
Berlin, Berlin, Deutschland iavgmbh Vollzeit 60.000 € - 120.000 € pro JahrJob-ID: S-SG -22697Senior Sales Manager - Focus on Industry or Bundeswehr & Public Authorities______Professionals — Unlimited Berlin This challenge awaits you: As a Senior Sales Manager in the Defense business unit, you will take on a key role in strategically expanding our defense activities. Depending on your background – whether from...
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Senior Sales Manager
vor 1 Woche
Berlin, Deutschland Formlabs VollzeitCareersOur TeamsEngineering & ProductMarketing & DesignSales & ServicesInternal OperationsInternshipsLocationsNorth AmericaEuropeAsia PacificOpen RolesBack To Formlabs.comSkip to Main Content{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Sales Manager - EMEA","description":"Formlabs is looking for highly motivated individuals to join...
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Senior Sales Operations Manager
vor 3 Wochen
Berlin, Deutschland PERGOLUX VollzeitAs a Senior Sales Operations Manager, you will build the operating system behind a sales engine that spans 13 markets, shaping how PERGOLUX scales toward its ambitious FY26 revenue goals. You’ll architect the processes, capacity models, and financial discipline that fuel a high-performance global sales organization. As a premium outdoor-living brand...
Senior After-Sales Manager
vor 2 Wochen
Your missionAs a Senior After-Sales Manager (LTV Growth & CX Recovery) m/f/d, you will play a key role in expanding BigRep’s existing customer business. Your mission is to increase the Life-Time-Value (LTV) of our customers by driving After-Sales sales, launching targeted campaigns, and ensuring a consistently strong customer experience. You will operate at the intersection of Sales, Marketing, OPS, Warehouse, Service, and Life-Cycle Management (LCM) to turn our installed base into a scalable and predictable revenue generator. You will also design and execute structured customer recovery initiatives to win back dissatisfied or inactive customers. Key Responsibilities 1. After-Sales & LTV Sales Growth Actively sell BigRep’s full LTV product portfolio:Service contracts, Spare-Part Bundles, Upgrade Kits, Materials (Filaments), Trainings, Application ServicesExpand After-Sales revenue within the global installed baseIdentifycross-selling and upselling opportunitiesBuild andmaintaina strong After-Sales sales funnelDevelop compelling value propositions, especially for legacy machines and upgrade paths2. Portfolio Ownership & Life-Cycle Collaboration Take ownership of a growing After-Sales and LTV product portfolio across the entire product life cycleCollaborate closely with the Life-Cycle Management (LCM) team to define high-value LTV offerings (e.g., upgrades, service packages, maintenance products)Detect slow-moving items and develop targeted push or phase-out strategiesSupport pricing, positioning, and lifecycle optimization of LTV products3. Campaign Management (with Marketing) Develop, manage, and analyze targeted marketing and sales campaigns for LTV productsCreate industry- or application-specific campaigns for niche use-casesImplement structured win-back and reactivation campaigns for inactive or dissatisfied customersDrive multi-channel communication (email, CONNECT, partner network, webinars, etc.)4. Customer Recovery & Escalation Handling Professionally handle escalated, difficult, or dissatisfied customers with a calm and solution-oriented approachDesign and drive a global Customer Recovery ProgramDevelop win-back offers and tailored recovery pathsIncrease Customer Happiness and rebuild trust in BigRep through proactive actions and follow-ups5. Operational & Warehouse Collaboration Work closely with OPS & Warehouse teams on:Stock planning & availabilityForecasting for materials, upgrades, and spare-part bundlesResource planning for services linked to LTV offeringsStrategies to sell slow-moving or overstock itemsAlign global stock levels with campaign planning and seasonal demandYour profile3–5+ years of experience in Sales, preferably in After-Sales, Customer Success, or Account ManagementProven experience handling escalated or difficult customer situations (resilience, empathy, negotiation skills)Experience in Life-Cycle Management, portfolio management, or product commercializationis a plusStrong background in campaign execution with MarketingStrategic and analytical mindset with strong commercial acumenExperience collaborating with OPS, Warehouse, or Supply Chain teamsExcellent communication skills in English & German Hands-on mentality, resilience, and strong ownership mindsetIf you can imagine yourself in this role, here are some other reasons why BigRep is the place for you:High-impact role shaping the global After-Sales growth engineDirect influence on revenue, retention, and customer loyaltyCross-functional collaboration with global teams (CX, Sales, Marketing, OPS, LCM)Opportunity to develop a global LTV program from the ground upA dynamic, innovative environment in industrial Additive ManufacturingA collegial and appreciative corporate culture that brings people with and without a technical background together through the fascination of 3D printing and its possibilitiesAs a growing company with solid funding, our team members have many opportunities to build and grow their careers. Our offices are located in Kreuzberg, in the heart of Berlin, in a pleasant neighborhood with a mix of schools, residential buildings, and businesses. Choose one of our benefits: Urban Sports Membership, RegionalHero Card, or BVG Ticket. We have an international team with BigReppers from more than 20 countries, and English is the company language.About usBigRep is an international 3D printing company. In addition to large-format 3D printers produced in series, BigRep is continuously developing comprehensive complete solutions for integrated, additive manufacturing systems as well as a wide range of printing materials on an open choice basis. The portfolio currently includes six large-format industrial 3D printers. BigRep GmbH, founded in 2014 and headquartered in Berlin, has offices in Boston and Singapore and, since the merger with HAGE 3D in 2024, in Graz and Obdach. BigRep currently employs around 100 people.
