Training Officer

Are you ready to help shape the next generation of spacecraft operators?Serco, a key partner at the European Space Operations Centre (ESOC), is seeking a motivated and forward-thinking Training Officer to join our dynamic Spacecraft Operations Training Unit. This is your opportunity to design and deliver cutting-edge training in one of the most exciting environments in Europe where missions are launched, satellites are controlled, and innovation never stops.Your Mission:As a Training Officer, you will be at the heart of Serco’s training excellence at ESOC. You’ll design, develop, and deliver comprehensive technical and operational training programs that empower satellite controllers, ground station operators, and mission support teams to perform at their best.You’ll combine your technical knowledge with creative instructional design to craft hands-on simulations, engaging theory sessions, and certification pathways that meet the evolving needs of the space industry.Responsibilities:Develop and maintain comprehensive training curricula tailored to operational roles across satellite missions.Design individual and team training plans, including proficiency and refreshment modules.Schedule, deliver, and track training sessions using simulations, theoretical assessments, and hands-on exercises.Collaborate with operational units to ensure training reflects real-world mission needs and lessons learned.Define and manage certification processes for key roles, including assessments and re-certifications.Provide constructive feedback and follow-up training to ensure continuous improvement.Monitor training effectiveness and implement remedial actions when needed.Serve as a backup to the Head of Training Unit when required.Experienced Required:Education:Bachelor’s degree in Aerospace Engineering, Electrical Engineering, Space Science, or a related field.Master’s degree or certifications (e.g., Serco Space Academy) are a plus.Experience:3-5 years in satellite operations, ground systems, or space technology.2+ years in training, instructional design, or adult education in a technical environment.Technical Skills:Solid understanding of satellite systems (TT&C, payload ops, ground infrastructure).Experience with SCOS2000, simulation tools, and mission operations platforms.Knowledge of RF communications, orbital mechanics, and anomaly resolution is a bonus.Soft Skills:Exceptional communication and presentation skills.Strong organizational abilities and attention to detail.Adaptability to different learning styles and technical backgrounds.Why Join Serco at ESA ESOC?Be part of a mission-driven team supporting Europe’s most advanced space operations.Work in a collaborative, international environment at the forefront of space innovation.Enjoy opportunities for growth, learning, and contributing to real-world space missions.On Offer:Relocation allowance: including a one-way flight ticket, transportation from the airport to a temporary hotel, and one month of paid accommodation while securing permanent housing.Hybrid working model.30% subvention on Deutschland ticket.Gym membership discount.Private pension scheme.Corporate Benefits discounts.30 days of holiday. About Serco: Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the likes of ESA, CNES, EUMETSAT, EUSPA, ASI and NASA. We offer space capabilities across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies across Europe and the globe We work within the heart of the space sector so understand the challenges our customers face. When it comes to recruitment we are experts in sourcing the very best talent within space engineering, earth observation, satellite communications and cyber security. We have placed hundreds of people from post graduates through to C-suite executives into space agencies, satellite operators, manufacturers, system integrators, consultancies, earth observation/remote sensing, launch providers and much more.