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Operational Performance Manager (m/f/d)HOYER GmbHBotlek / RotterdamDormagenCode: BLR2025-13We are among the world's leading providers of logistics solutions for the chemical, mineral oil, gas, and food industries, based on our core competencies. As a family business, we stand behind each and every one of our 3,800 employees worldwide. Their skills, commitment, and expertise are the foundation that allows us to always go a step further and consistently deliver the best solutions to our customers. Make something special out of your skills too. For our BL Intermodal & Road, we are looking for an Operational Performance Manager (m/f/d) at our Dormagen or Rotterdam location, someone who embodies what all our employees have in common: always going one step further.Your Responsibilities Monitor transport orders to identify underperforming shipments, lanes, or customer orders, and initiate clarification with the responsible Order Owner Ensure accuracy of booked costs, extra charges, lump sums, and additional income Continuously review and ensure readiness of revenue/cost entries for invoicing in the Transport Management System Oversee the issuance of invoices and credit notes, and coordinate corrective actions with the Billing & Invoicing team Manage internal settlements and resolve incorrect or duplicate charges within the HOYER organization Analyze non-billable costs, assess root causes, and collaborate with Operations and Sales to implement corrective measures Regularly review deferred income to identify unnecessary delays or risks Support month-end closing procedures, including write-offs and cost adjustments Conduct regular and ad-hoc data analyses to support operational and financial decision-making Your Expertise Bachelor’s degree or completed vocational training in logistics Initial professional experience in a similar role or within the field of operational performance Relevant experience in logistics services would be beneficial Relevant experience in operational controlling would be beneficial Fluent in both German and English, written and spoken Strong problem-solving skills and analytical mindset High level of flexibility, efficiency, and self-motivation Excellent communication skills and a hands-on mentality Benefits Secure workplace Highest safety standards Challenging and independent areas of responsibility Appreciative and team-oriented corporate culture Personnel development that promotes training and further education Company restaurant Company pension scheme Attractive employee benefits Leased bicycle scheme Make more possiblePiyathip Kaewta looks forward to receiving your application, including the reference number: BLR2025-13

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