Aktuelle Jobs im Zusammenhang mit Senior CRM - Berlin - her1 GmbH
-
Senior CRM Specialist
Vor 6 Tagen
Berlin, Deutschland N26 Vollzeit**About the opportunity**: - As a Senior CRM Specialist, you will play a pivotal role in leading and shaping our CRM strategies, with a focus on a balanced mix of 50% operational tasks and 50% strategic initiatives. Your expertise will be essential in optimizing our CRM efforts to align with the company's overarching goals and objectives.**In this role, you...
-
Senior Consultant Creatio/CRM Process
vor 18 Stunden
Berlin, Deutschland Deloitte Vollzeit 60.000 € - 120.000 € pro JahrDu willst im Bereich Consulting – Sales & Service namhafte Unternehmen in ihrer digitalen Transformation unterstützen, um ihr Wachstum nachhaltig zu fördern? Unser Team verbessert Kundenbeziehungen durch eindrucksvolle Erlebnisse und führende digitale Lösungen. Sichere unseren gemeinsamen Erfolg und mach mit uns den Unterschied: als Senior Consultant...
-
Senior Solution Architect
Vor 3 Tagen
Berlin, Deutschland Torq Partners VollzeitWerde Teil eines innovativen Teams bei **Education Partners**als **Senior Solution Architect - CRM (M/F/x)** Bist du begeistert von digitalen Lösungen, die einen echten Unterschied machen? Education Partners, ein führendes Unternehmen im Bereich der transformativen Bildung, gestaltet Lernen und Wachsen neu. Mit 12 modernen Akademien in ganz Europa treiben...
-
Senior Mobile CRM Manager in Berlin
Vor 3 Tagen
Berlin, Berlin, Deutschland The Relevance Group Vollzeit 80.000 € - 120.000 € pro JahrÜber Uns Customlytics ist die führende App Marketing Beratungsagentur in der DACH-Region. Wir machen Apps erfolgreich und professionalisieren die App-Branche, da wir mit allen relevanten App-Unternehmen im Markt zusammen arbeiten. Kannst du dir eine Welt ohne Apps vorstellen? Wir auch nichtAls Senior Mobile Loyalty Manager konzipierst du...
-
CRM Lead
Vor 4 Tagen
Berlin, Deutschland The Female Company GmbH VollzeitEmpowering Womanhood Be part of the FemCare revolution and join our awesome & purpose-driven team of talents in Berlin-Friedrichshain. **We are looking for a**: CRM Lead (m/w/x) Die Rolle At The Female Company we are building a strong community-driven & educative brand over all channels whilst working data-based and KPI oriented. As our CRM Lead...
-
Senior Vendor Communication
vor 2 Wochen
Berlin, Deutschland Delivery Hero Vollzeit**Company Description** As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the...
-
CRM Specialist
vor 13 Stunden
Berlin, Deutschland Wolt VollzeitMarketing Berlin, Germany - Helsinki, Finland Full-time Save role for later Create an alert About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities...
-
Head of CRM
Vor 3 Tagen
Berlin, Berlin, Deutschland SumUp VollzeitAt SumUp, we are motivated by the purpose of leveling the playing field for small businesses. We empower small business owners by creating simple and affordable tools to manage payments, finance and customer relationships. We are a passionate team that thrives on human connection, autonomy and the desire to constantly learn, guided by our values 'Founder's...
-
Head of CRM
Vor 3 Tagen
Berlin, Berlin, Deutschland SumUp VollzeitAt SumUp, we are motivated by the purpose of leveling the playing field for small businesses. We empower small business owners by creating simple and affordable tools to manage payments, finance and customer relationships. We are a passionate team that thrives on human connection, autonomy and the desire to constantly learn, guided by our values 'Founder's...
-
Senior CRM Tech Manager
vor 1 Woche
Berlin, Berlin, Deutschland GetAway Group Vollzeit 60.000 € - 120.000 € pro JahrDeine AufgabenGestalte mit AI, Realtime-Daten & Growth-Fokus ein CRM, das wirklich wirkt.Bei GetAway bauen wir Europas führende Plattform für Kurzreisen. Im Zentrum steht ein CRM, das nicht verwaltet, sondern mit intelligenten Segmenten, automatisierten Journeys und klar messbarem Impact ein skalierbarer Faktor für unsere Buchungen und die Customer...
Senior CRM
vor 2 Wochen
Your missionAs Senior CRM & Retention Manager, you take full strategic and operational ownership of major parts of our Customer Loyalty initiatives. Your core mission is to be the expert driver of Customer Lifetime Value (CLV) by rapidly scaling our subscription model and drastically reducing churn. You will execute high-impact projects, mentor a junior team member, and have a clear pathway to a Team Lead role.What You’ll Do:CLV & Retention Ownership: Define and own all loyalty KPIs (Churn, Retention Rate, CLV, Subscription-Retention) and develop the high-level strategy and roadmap to hit these targets.Subscription Scaling: Design and execute advanced, multi-step strategies to increase subscription penetration and loyalty (e.g., sophisticated upsell logic, incentive structures, offer models).Churn Prevention: Be the expert on churn, developing and implementing high-impact, sophisticated measures to reduce cancellations (e.g., dynamic discount logic, complex exit flows, tailored advice).Expert Cohort Analysis: Master customer behaviour and segmentation, translating complex data into precise, high-leverage CRM initiatives.Lifecycle Automation: Expertly strategise and implement automated, trigger-based customer journeys across Email (Klaviyo), WhatsApp, and other channels (e.g., SMS).Testing & Tool Stack: Create and manage a structured A/B testing roadmap for maximum impact. Maximize the performance of our CRM and analytical tools (Klaviyo, Bythenumbers, KLAR, Loop).Mentoring & Leadership: Act as a technical mentor for a growing team and actively contribute to cross-functional clarity and prioritisation across the company.Visibility: Proactively engage with the C-level and management team, reporting on progress and driving solution-oriented discussions.Your profileYOU BRING3-5+ years of expert, hands-on experience in CRM, Retention, or E-commerce Marketing, ideally in a high-growth D2C Subscription environment.Mastery of analytical skills in cohort analysis, segmentation, and driving core CRM KPIs (CLV, Churn Rate, CM2).Expert-level practical experience with a major CRM platform like Klaviyo (advanced automation, deep segmentation, performance analysis).Proven expertise in building and optimising subscription models and a strong track record of successful, high-impact churn prevention.Exceptional ability to structure and prioritise a heavy workload, managing multiple initiatives concurrently with high quality.Entrepreneurial Ownership: You think beyond your area, make high-stakes decisions, and drive topics with a C-level mindset.Strong Communication: You distil complexity, communicate clearly, and have experience presenting strategies to management.(Preferred) Extensive experience with analytical tools like Bythenumbers, Klar, or Loop.About usHER ONE empowers women through personalized wellness solutions, nurturing health and beauty at every life stage. Our customer-centric, digital-first approach seamlessly blends nature and science, creating effortless healthy habits. From gut health to beauty, overall well-being to weight management, our carefully crafted range—including functional snacks—supports the modern woman's journey to her best self.
