Senior Manager

Vor 3 Tagen

Munich, Deutschland AURELIUS Group Vollzeit

To further strengthen our Commercial Practice, we are looking for you in one of the following offices: Amsterdam, London or Munich Our in-house ‚Commercial Practice‘ partners with our portfolio companies to optimise and realign their commercial and go-to-market functions. The team works across key top-line growth levers, including sales, pricing, and customer relationship management, and related areas. Key Responsibilities Shape and execute the global CRM and client strategy, aligning commercial goals, customer insights, and lifecycle stages to drive engagement, retention, and predictable growth. Bridge business requirements and CRM solution design, ensuring data, processes, and technology align to enable consistent, insight driven customer experiences across all touchpoints. Lead cross functional adoption and change, embedding CRM driven behaviors, performance tracking, and commercial enablement across teams and regions. Perform due diligence tasks on acquisitions to our portfolio Implement quick check analyses for optimization potential of portfolio companies after the acquisition Lead and inspire portfolio company employees through critical transformations with the required sensitiveness and speed Profile Economics, business (or equivalent) university degree 8+ years experience in (strategy) consulting as well as experience in a leading commercial role in industry, start-up or private equity environment Experience in global customer strategy, CRM, or client development across multi-brand portfolios across various industries (B2B/B2C) Proven track record in shaping and executing CRM and clienteling strategies that elevate customer experience, engagement, and loyalty. Strong ability to turn customer insights into commercial actions, leveraging CRM tools and data to drive measurable impact. Ability to operate effectively in fast-paced environments and in matrix organizations, with exposure to senior leadership and decision makers Project management experience and knowledge of methodologies and tools Change manager with strong affinity for technology Able to thrive in autonomous and ambiguous environments, pragmatic and hands-on mentality Excellent communication skills as well as strong analytical and implementation skills; ability to translate complex CRM concepts into clear business impact Willingness to travel as required (in general 3-4 days / week on site) Fluent in English, further language skills are welcome Please apply online including all relevant application documents and stating your earliest possible starting date and salary expectation.

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