Product Operations Specialist
vor 2 Wochen
Job DescriptionAs a Product Operations Specialist, you will independently manages key operational workflows across bug triage, operational requests, documentation, localization, and release coordination. You will advise stakeholders on product usage, identify recurring issues, and improve processes that reduce operational friction. This role requires autonomy, ownership, and deepening domain expertise.Responsibilities:Owning daily bug triage across the Home domain, assessing severity and routing issues.Owning and reporting on key operational metrics (e.g. TTFR, SLA adherence, backlog health).Identifying trends in recurring defects and propose improvements or fixes.Managing operational requests intake and enforce SLA expectations across stakeholders.Creating and maintaining SOPs, documentation, templates, and FAQs.Coordinating localization workflows across markets, vendors, and engineering teams.Supporting mobile release management by maintaining calendars, tracking progress, and flagging risks.Reporting recurring issues to Product and Engineering and supporting upstream improvements.Supporting dependency management in the Home domain by clarifying missing details and flagging obvious timing or ownership conflicts in planning.QualificationsExperience: Around 4-6 years in Product Operations, Program Coordination, or Technical Support.Technical Aptitude: Comfortable using Jira, Confluence, Miro, and working with API debugging tools (Charles/Proxyman), SQL, and log tools to investigate patterns independently.Problem-Solving: Ability to identify root causes and recognize patterns, suggesting solutions.Communication: Skilled at engaging cross-functional stakeholders and driving clarity.Collaboration: Works effectively with Engineering, Product and regional teams.Operational Judgment: Ability to prioritize and manage multiple requests reliably.Additional InformationWe believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.cominclude it in your application. Severely disabled applicants with equal qualifications will be given preferential consideration. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
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Product Operations Specialist
vor 2 Wochen
Berlin, Deutschland Delivery Hero VollzeitJob DescriptionAs a Product Operations Specialist, you will independently manages key operational workflows across bug triage, operational requests, documentation, localization, and release coordination. You will advise stakeholders on product usage, identify recurring issues, and improve processes that reduce operational friction. This role requires...
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Specialist, Product Operations
Vor 2 Tagen
Berlin, Deutschland Delivery Hero VollzeitBe our next Hero! - Join the world’s leading local delivery platform. We are looking for a Specialist, Product Operations (all genders) to join our Logistics Product Operations team on our journey to always deliver amazing experiences. The team is a bidirectional value-adding interface between global product/technology teams and local teams across the...
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Specialist, Product Operation
vor 2 Wochen
Berlin, Berlin, Deutschland Delivery Hero VollzeitCompany Description As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock...
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Specialist, Product Operation
vor 2 Wochen
Berlin, Berlin, Deutschland Delivery Hero VollzeitCompany DescriptionAs the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock...
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Product Operations Specialist
vor 1 Woche
Berlin, Berlin, Deutschland Delivery Hero VollzeitCompany Description Job Description As a Product Operations Specialist, you will independently manages key operational workflows across bug triage, operational requests, documentation, localization, and release coordination. You will advise stakeholders on product usage, identify recurring issues, and improve processes that reduce operational friction....
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Specialist, Product Operations
vor 1 Woche
Berlin, Berlin, Deutschland Delivery Hero VollzeitAs the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017...
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Product Operations Specialist
Vor 7 Tagen
Berlin, Berlin, Deutschland audibene VollzeitJeder sollte gut hören, um gut leben zu können. Daran glauben wir bei audibene – angetrieben von dem Ziel, das Leben unserer Kund*innen zu verbessern. Und dafür brauchen wir deine Unterstützung auf dieser spannenden Reise.Über die RolleFür unseren Standort in Berlin suchen wir eine/n proaktive/n und detailorientierte/n Product Operations Specialist...
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Product Operations Specialist
vor 1 Woche
Berlin, Deutschland ista Express Service GmbH Vollzeit**WAS DU BEI UNS MACHST**:** PLEASE NOTE: THIS POSITION REQUIRES FLUENT GERMAN LANGUAGES SKILLS (B2+)** **Product Operations Specialist (Product Ops)**(m/w/d)** Wir suchen einen engagierten und erfahrenen Product Ops zur Verstärkung eines unserer Squads im Tribe "Product & Technology". In dieser Rolle unterstützt du unser Squad dabei, effiziente Scheduling...
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Product Support and Operations Specialist
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Senior Product Operations Specialist
vor 2 Wochen
Berlin, Deutschland Delivery Hero Vollzeit**Company Description** As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our...
