Global Key Account Manager

Job DescriptionJOB DESCRIPTIONTo retain assigned top customers and nurture those key relationships over time.He/She will become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit and sustain accelerated growth targetsIn order to maintain and expand business and relationships with significant clients, he/she needs to work in close association with various Connectivity & Products locations and business departments and Client different stakeholdersBusiness development not only will be done through existing clients, but through identifying potential customers within SL industry. He/She will work to develop a network of contacts to attract new clients, research market opportunities and oversee growth projectsPRIMARY RESPONSIBILITIESEstablish plans for the development of the assigned Softline’s accounts, in conjunction with the relevant other interested parties (particularly those in overseas affiliates), to ensure that all accounts are focused on the development of “share of wallet”To work in strategic planning, sales management, and prospecting for new clients to help grow the businessFollow and support implementation of Global business strategy to ensure development of new Softline business streams in conjunction with key international colleagues (, sustainability services, performance clothing, PPE, etc)Work with local operational managers to identify growth opportunities for local testing business in the UK and oversee the development and implementation of strategies to secure this businessEnsure international reporting requirements are met and function as a member of the international core Softline team as requiredActively participate as a full member of the Europe SL team, contributing to the wider development of the existing business, establishing key relationships internally and externally, collect and share market and competition intelligenceAt all times, adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures.Ensure full compliance with the Company’s Code of Integrity & Professional Conduct, and at all times adopt behaviour in accordance with SGS’s Equality & Diversity policy.QualificationsPlease submit English CV for applicationEssential:Bachelor's degree in a relevant field (, business administration, social sciences, sustainability).Mandatory to have a good understanding of international textiles/garments business and the experience in Softlines market (ideally with experience at retail and specialized retail Softlines focused and Softlines brand, textiles/garments/apparel/fashion/footwear) and services related fields, with an understanding of industry standards, regulations, and best practices.Previous experience of working in a customer-facing/customer care rolePrevious experience of working in business development roleFluency in both English and German languageStrong leadership skills and the ability to effectively manage the business awarded to SGS from hosted clients, including a comprehensive knowledge of all issues relating to the co-ordination of international inspection/testing and Softlines global servicesExcellent communication and interpersonal skills, with the ability to collaborate and build relationships with clients and industry peers.Strategic thinking and problem-solving abilities, with a focus on achieving results and driving continuous improvement.Ability to stay organized, prioritize tasks, and meet deadlines in a fast-paced environment.Desirable:Sound knowledge of SGS international structures and activitiesGood understanding of the different Softlines activities as categorised by SGS