Mission Controller

Introduction:At Serco, we are proud to support EUMETSAT, the European Organisation for the Exploitation of Meteorological Satellites, delivering mission-critical services that ensure the continuous operation, safety, and reliability of Europe’s meteorological satellite systems. Our partnership spans all stages of satellite missions, from ground segment management to real-time mission operations, enabling timely weather and climate data for millions across Europe and beyond.As part of our long-standing partnership with EUMETSAT we have an exciting (and challenging) opening for a Mission Controller in Darmstadt.Dynamic, energetic, highly motivated, resilient… if this describes you, then we want to hear from you.The Community You Will Join:When you join Serco, you become part of a vibrant, international network of space specialists across Europe. We are committed to diversity and inclusion. Supporting women in STEM and aerospace is a priority, which is why we proudly partner with Women in Aerospace Europe (WIA-E) to foster opportunities, visibility, and growth for women in the space industry.The Difference You Will Make:As a Mission Controller, your work ensures the safety and success of satellite missions, providing continuity of service to users across Europe. Every command you execute, every anomaly you correct, contributes directly to the advancement of meteorological and space operations that impact millions.The Mission:Your mission is to operate, monitor, and maintain mission control systems, safeguarding the space segment and ground infrastructure. You will work collaboratively to ensure smooth operations while responding swiftly to challenges, making a real impact in the world of space exploration and weather observation.What You'll Do:Operate on a 24/7 shift basis across mission control systems, including ground and space segments.Configure and test operational systems to support mission operations.Take corrective action in case of anomalies, following approved contingency procedures.Contribute to operations-related activities, such as system or procedure development and maintenance.What You'll Bring:Experience with computer systems and PC literacy.Adaptability, self-discipline, and the ability to remain calm under stress.Flexibility to work a shift rota, including nights.A collaborative mindset, able to integrate within a small operations team.Technical knowledge or a BSc in IT, Telecommunications, Physics, Aerospace Engineering, or related fields.Ex-military personnel: background in Avionics, Air Defence, Air Radar, Communications, or relevant technical experience.What We Offer: More Than Just a Job:Joining Serco isn’t just about the work, it’s about the experience. We know that moving for a role like this is a big step, so we make sure you’re supported every step of the way. From the moment you accept, we’ll take care of the details: a relocation allowance that includes your flight to Germany, transport from the airport, and a month of paid accommodation while you settle into your new home.Once you’re here, you’ll enjoy a hybrid working model that gives you flexibility, plus a 30% discount on the Deutschland ticket to make exploring your new surroundings easy and affordable.We’ll help you stay active with a gym membership discount and give you peace of mind with participation in pension and health schemes.And because we believe in balance, you’ll have 30 days of holiday to recharge, reflect, and maybe even travel to some of Europe’s most inspiring destinations.We will provide a shift allowance after successful training and certification.This isn’t just a job—it’s a chance to build a career in space operations while enjoying a lifestyle that supports you every step of the way. About Serco: Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the likes of ESA, CNES, EUMETSAT, EUSPA, ASI and NASA. We offer space capabilities across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies across Europe and the globe We work within the heart of the space sector so understand the challenges our customers face. When it comes to recruitment we are experts in sourcing the very best talent within space engineering, earth observation, satellite communications and cyber security. We have placed hundreds of people from post graduates through to C-suite executives into space agencies, satellite operators, manufacturers, system integrators, consultancies, earth observation/remote sensing, launch providers and much more.