Workplace IT Operations Lead

Build the Market Leader in Satellite Analytics with us at LiveEOLiveEO is a fast-growing Series B company in the geospatial analytics industry, providing satellite-based infrastructure monitoring solutions that help energy and railway companies detect risks, prevent outages, and increase safety.As the Workplace IT Operations Lead, you will own the integrity, reliability, scalability, security, and cost-efficiency of LiveEO’s internal IT environment. The Workplace IT team is the primary point of contact for more than 160 employees worldwide for all workplace technology, including hardware (with a focus on provisioning and de-provisioning laptops and peripherals) and company-wide software. You will lead, coach, and develop the team, set priorities, and drive both day-to-day operations and long-term planning. You will also be responsible for vendor management and key aspects of compliance with SOC 2 Type II and ISO 27001 frameworks. This is a “player-coach” role that combines management responsibilities with hands-on operational work.Your challengeLead and support the Workplace IT team to achieve shared goals and effectively prioritize workPrioritize and plan both day to day operational tasks and longer term infrastructure initiativesManage a diverse set of vendors across technical, administrative, and commercial dimensionsOwn budgeting and cost control for hardware and software purchasesLead the company wide transition to a modern MDM and IdP solutionDesign and operate an IT helpdesk model that supports a globally distributed workforceAlign and harmonize tooling choices across teams, balancing local needs with company wide standardsBalance innovation and experimentation with secure, controlled endpoint managementShape, document, and continuously improve internal IT processes and policiesManage software license needs and utilization while staying within budgetEnsure office IT infrastructure is reliable, secure, and fully operationalOwn selected SOC 2 Type II and ISO 27001 controls related to Workplace ITTech stack & tools:Atlassian stack (Jira, Confluence)Google WorkspaceMicrosoft 365Apple Business ManagerJumpCloudEntra/IntuneSlackAWSTerraformGravitational TeleportFleetDMBasic networking (UniFi)Your profileDeep understanding of endpoint management (especially mobile) and identity provider (IdP) systemsProven experience leading large scale organizational technology transitionsExcellent written and verbal communication skills in English, plus good working proficiency in GermanExperience working in a highly diverse, multicultural environmentStrong understanding of information security principlesExperience with budget management and hardware and software inventory managementExperience working with SOC 2 Type II and or ISO 27001 compliance frameworksExperience leading IT teams in an environment that combines strong governance with innovationSolid operational knowledge of Linux (Ubuntu LTS), macOS, and WindowsExperience administering Entra ID and IntuneExperience administering the Atlassian stack, especially Jira and ConfluenceGood understanding of email administration and best practicesGood understanding of DNS fundamentalsExperience designing and implementing internal organizational IT processes and policiesNice to have:Previous experience administering Windows systems and Active DirectoryExperience administering Google WorkspaceHands-on experience with AWSBasic experience with infrastructure as code (for example Terraform)Foundational understanding of networking conceptsYour BenefitsThe opportunity to lead a flagship product line in a high-growth, globally recognized company.A culture of ownership, impact, and innovation where your work directly supports climate resilience and infrastructure reliability.Competitive compensation, equity options, and benefits.A collaborative and learning environment - frequent internal workshops, knowledge sharing sessions, journal clubs and hackathons.Office located in the centre of Berlin Kreuzberg with free fruit, nuts and drinks.A diverse and vibrant international environment of 30+ different nationalities.We are committed to building an inclusive environment where diverse perspectives are valued and encouraged.About usLiveEO is a well funded startup founded in 2018 and based in Berlin. Our primary service is modelling risk to our customers’ assets and infrastructure from vegetation, ground deformation and change detection. We currently have around 160 employees from all over the world with a variety of backgrounds