Online Community Manager
Vor 2 Tagen
As one of the world’s leading cybersecurity firms, we protect millions of organizations from evolving digital threats. Our success depends not only on cutting-edge technology but also on empowering customers with knowledge, support, and collaboration. Our online community plays a critical role in achieving this mission — and we’re looking for a skilled Community Platform Manager to take it to the next level.We are seeking an experienced Online Community Manager who thrives in fast-moving environments and wants to make an immediate impact. This role is ideal for someone who is both strategic and hands-on — capable of running daily operations while also contributing to shaping the community’s long-term value. Working closely with a small, collaborative team, you’ll drive the day-to-day management of our global customer community and search platforms. Responsibilities: Daily operation and management of community platform and associated technologies Lead day-to-day engagement with external vendors and consulting partners for issue and defect resolution as well as platform expansion and maintenance Use community analytics to provide insights into usage and opportunities for improvement Uncover improvements which can be made within our Support Offering (KB, Search, Community) Provide relevant reports to teams as required Ensure the community meets both the needs of the customer (Solve issues and Creating engagement) and Fortinet (Raise Awareness and Drive Self Service) Identify key metrics and ensure improvements are measurable Key Skills & Attributes: Exceptional program management track record Desire to work with data, systems, processes and people (internal and external) Experience with online community, federated search, web development, editing and content management Experienced communicator – Creative concepts, strong writer, skilled presenter High proficiency and experience with MS Office Suite (Word, Excel, PowerPoint, etc.) Ability to proactively identify issues and coordinate resolutions across internal and external stakeholders Ability to thrive in a dynamic and fast-paced environment Flexible, team-oriented, collaborative work style and a positive attitude are required Ability to complete tasks with a high degree of accuracy utilizing strong analytical and organizational skills Must demonstrate the ability to integrate work across relevant areas, manage information and provide exceptional service to internal stakeholders. Creative problem-solver Experience & Education: Minimum two years in community management, data analysis, process improvement, federated search, support operations, or equivalent. Desired 5-8 years of experience in the enterprise hardware / software industry.
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Internship Online Marketing Und Community
vor 2 Wochen
Frankfurt am Main, Deutschland Meet5 GmbH VollzeitDu willst Erfahrungen im Bereich Social Media und Community Management sammeln? Du willst viel lernen aber gleichzeitig auch deine eigenen Ideen einbringen? Du willst in ein offenes, lockeres und hochproduktives Team? Bewirb dich bei uns als Praktikant im Social Media und Community Management! Meet5 ist die größte Freizeit-Community für Leute ab 40...
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Internship Online Marketing Und Community
Vor 2 Tagen
Frankfurt am Main, Deutschland Meet5 GmbH VollzeitDu willst Erfahrungen im Bereich Social Media und Community Management sammeln? Du willst viel lernen aber gleichzeitig auch deine eigenen Ideen einbringen? Du willst in ein offenes, lockeres und hochproduktives Team? **Bewirb dich bei uns als Praktikant im Online Marketing und Community Management!** Meet5 ist die größte Freizeit-Community für Leute ab...
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Internship Online Marketing Und Community
Vor 7 Tagen
Frankfurt am Main, Deutschland Meet5 GmbH VollzeitDu willst Erfahrungen im Bereich Social Media und Community Management sammeln? Du willst viel lernen aber gleichzeitig auch deine eigenen Ideen einbringen? Du willst in ein offenes, lockeres und hochproduktives Team? Bewirb dich bei uns als Praktikant im Social Media und Community Management! Meet5 ist die größte Freizeit-Community für Leute ab 40...
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Internship Online Marketing
vor 1 Woche
Frankfurt am Main, Deutschland Meet5 GmbH VollzeitDu willst Erfahrungen im Bereich Online-Marketing und Community Management sammeln? Du willst viel lernen aber gleichzeitig auch deine eigenen Ideen einbringen? Du willst in ein offenes, lockeres und hochproduktives Team? **Bewirb dich bei uns als Praktikant im Online-Marketing und Community Management!** Meet5 ist die größte Freizeit-Community für Leute...
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Growth & Community Manager
Vor 6 Tagen
Frankfurt am Main, Hessen, Deutschland BRYTER Vollzeit 60.000 € - 80.000 € pro JahrWe're looking for aGrowth & Community Managerto work directly with our founders on strategic Go-To-Market initiatives for our new AI Suite and our other products across the DACH region and beyond.This is a dynamic, high-impact role that blends community engagement, content creation, and go-to-market strategy, which is perfect for someone eager to grow their...
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Growth & Community Manager
Vor 6 Tagen
Frankfurt am Main, Deutschland Bryter Vollzeit 60.000 € - 100.000 € pro JahrWe're looking for a Growth & Community Manager to work directly with our founders on strategic Go-To-Market initiatives for our new AI Suite and our other products across the DACH region and beyond.This is a dynamic, high-impact role that blends community engagement, content creation, and go-to-market strategy, which is perfect for someone eager to grow...
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Community Manager
vor 2 Wochen
Frankfurt, Deutschland BAHN-BKK VollzeitZum Hauptinhalt springen Für unsere Zentrale suchen wir zum nächstmöglichen Zeitpunkt einen: Community Manager (m/w/d) Frankfurt am Main Vollzeit unbefristet Bringen Sie Ihre Karriere in Schwung! Mit mehr als 580.000 zufriedenen Versicherten ist die BAHN-BKK einer der größten betrieblichen Krankenversicherer Deutschlands. Als geöffnete, gesetzliche...
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Innovation- und Community Manager:in
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland neosfer GmbH Vollzeit 60.000 € - 80.000 € pro JahrWerde Teil von neosfer.Wir sind neosfer – Innovationseinheit und Frühphaseninvestor der Commerzbank. Wir glauben fest daran, dass die digitale und nachhaltige Transformation von Financial Services zu einer lebenswerten Zukunft beiträgt. Diesen Wandel wollen wir mit unseren drei Teams invest, build und connect aktiv mitgestalten. Dafür identifizieren wir...
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Frankfurt, Deutschland Meet5 GmbH VollzeitYou speak Dutch and want to gain experiences in online marketing and community management? You want to learn a lot but also bring in your own ideas? You want to be part of an open, relaxed, and highly productive team? We zijn blij dat we uitbreiden naar nederland! Apply to become an intern for our Online Marketing Netherlands team! Meet5 is the largest...
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AMTC Program Manager
vor 2 Wochen
Frankfurt am Main, Deutschland Tallahassee Community College VollzeitMAJOR FUNCTION : The AMTC Program Manager position is housed in Workforce Development and reports to the Director of Business and Industry. This position is responsible for the short-term and long-term goals, including revenue generation, of the AMTC with primary focus on developing and delivering technical manufacturing training. The position is a highly...