Senior Service
Vor 3 Tagen
Job DescriptionThe Senior Service & Project Operations Lead serves as the operational deputy to the Director of Special Projects, assuming end-to-end ownership of service delivery, project operations, and strategic customer engagement. This role acts as the Single Point of Contact (SPOC) for complex enterprise and public-sector customers and operates at the intersection of technology, governance, and executive stakeholder management.You will be responsible for stabilizing and scaling service delivery, driving operational rigor, and ensuring transparency, accountability, and alignment across multiple internal and external stakeholder groups.Job Requirements5+ years of experience in technical project management, service operations, or enterprise delivery rolesExperience working in regulated or public-sector environments strongly preferredProven success operating in complex, multi-stakeholder delivery modelsTechnical & Domain ExpertiseStrong understanding of cloud-native SaaS environments, including Kubernetes, IAM, DevOps, APIs, and distributed systemsAbility to engage in architectural discussions and challenge assumptions constructivelyGovernance & Stakeholder ManagementExperience working with government bodies, system integrators, and multi-vendor ecosystemsFamiliarity with SLAs, escalation frameworks, steering committees, and EVB-IT–style contractsCommunication & Personal AttributesExecutive-ready communicator able to adapt messaging for CIOs, engineers, and public-sector project managersOutstanding written and verbal communication skillsFluent in English and GermanHighly structured, diplomatic, emotionally intelligent, and service-orientedJob ResponsibilitiesService OwnershipOwn the full operational service lifecycle, including availability, KPIs, SLAs, and incident managementLead root cause analyses (RCAs) and drive corrective and preventative actionsEnsure strong cross-functional alignment across engineering, security, operations, and leadershipProject OperationsMaintain project health through structured tracking of milestones, risks, dependencies, and decisionsProduce clear, decision-ready documentation for internal and external stakeholdersDrive governance cadences, including steering committees and executive reviewsCustomer SPOC (Single Point of Contact)Serve as the primary operational interface for complex enterprise and public-sector customersManage expectations, escalations, and delivery transparency with confidence and diplomacyCoordinate communication across multi-vendor, integrator, and government environmentsOperational ExcellenceBuild, refine, and enforce repeatable operational processes to control complexity at scaleExecute recurring operational tasks with discipline, accuracy, and follow-throughAnticipate risks and issues proactively rather than reacting to themJob BenefitsYour Equipment: Mac or Microsoft – you work with the IT equipment of your choice.Your Pension: We contribute 20% to your company pension scheme (BAV) and also cover ongoing contracts.Your Discounts: Enjoy attractive employee discounts via Bitkom with numerous well-known providers.Your Extra: Shop with the Edenred gift card, with an average of €20 per month.Your Stock Options: After one year with us, you have the opportunity to participate in our stock option program. Your Flexibility: With your flexitime account, you can make up for longer days at any time.Your Birthday: Celebrate yourself with a special day off on your birthday.Your Engagement: Use a special vacation day to engage in social or environmental causes.
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Senior Service
vor 8 Stunden
Regensburg, Bayern, Deutschland Kiteworks VollzeitJob DescriptionThe Senior Service & Project Operations Lead serves as the operational deputy to the Director of Special Projects, assuming end-to-end ownership of service delivery, project operations, and strategic customer engagement. This role acts as the Single Point of Contact (SPOC) for complex enterprise and public-sector customers and operates at the...
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Senior Verkaufsberater
vor 2 Wochen
Regensburg, Deutschland Autohaus Dünnes und Sohn GmbH VollzeitIn unseren Ausstellungen beraten wir Kunden rund um unsere Produktpalette, diese umfasst die Marken Ford, Fiat, Abarth, Jeep, Alfa Romeo, Citroen, Jaguar, Land Rover und Maserati. Dabei legen wir größten Wert auf eine qualifizierte Beratung, aber auch auf den entsprechenden Service. Für diese Aufgabe suchen wir eine/n Senior Verkaufsberater/in. Ihr...
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Service Technician
Vor 7 Tagen
Regensburg, Deutschland Hendrick Automotive Group VollzeitDale Earnhardt Jr. Buick GMC CadillacLocation: 1850 Capital Circle NE, Tallahassee, Florida 32308Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.Supervisory Responsibilities: This job has no direct supervisory responsibilities.Essential Duties and Responsibilities include the...
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Service Technician
vor 1 Tag
Regensburg, Deutschland Hendrick Automotive Group VollzeitHendrick Lexus NorthlakeLocation: 10830 Northlake Auto Plaza Blvd, Charlotte, North Carolina 28269Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.Supervisory Responsibilities: This job has no direct supervisory responsibilities.Essential Duties and Responsibilities include the...
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Senior Cloud Architect für AWS
vor 1 Woche
Regensburg, Bayern, Deutschland indivHR: We 💚 IT Recruiting VollzeitUnser Kunde ist einer der weltweit führenden Anbieter von IT-Beratung, digitaler Transformation und Technologiedienstleistungen. Das Unternehmen ist der größte Consulting-Anbieter europäischen Ursprungs, mit Beschäftigten in über 40 Ländern.Für die Business Unit Cloud suchen wir aktuell bundesweit eine(n) Senior Cloud Architect für AWS (w/m/d).Deine...
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Express Service Technician
Vor 7 Tagen
Regensburg, Deutschland Hendrick Automotive Group VollzeitHendrick Honda WoodbridgeLocation: 14201 Richmond Highway, Woodbridge, Virginia 22191Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.Supervisory Responsibilities: This job has no direct supervisory responsibilities.Essential Duties and Responsibilities include the following:Examines...
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Express Service Technician
Vor 3 Tagen
Regensburg, Deutschland Hendrick Automotive Group VollzeitHendrick Subaru (Hoover)Location: 2929 John Hawkins Pkwy, Hoover, Alabama 35244Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.Supervisory Responsibilities: This job has no direct supervisory responsibilities.Essential Duties and Responsibilities include the following:Examines...
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Senior Advisor
Vor 4 Tagen
Regensburg, Deutschland KPMG Vollzeit**Senior Advisor (w/m/d) - Verhandlungsmanagement / Commercial / Pricing** Job-Nr: 438 Standorte: Regensburg Karrierelevel: Berufserfahrene Anstellungsart: Festanstellung in Vollzeit oder Vollzeitnah Begleite KPMG bei den zukünftigen Herausforderungen unserer Kunden und Kundinnen. Begeistere auch Du Dich für die Vielfalt unserer Fragestellungen - und...
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Bayern: Senior Quality/regulatory Expert
vor 8 Minuten
Regensburg, Deutschland Triga Consulting GmbH & Co KG VollzeitFür unseren Kunden im Medizintechnik Sektor mit Standort in der Umgebung von Regensburg - suchen wir derzeit Sie als Senior Quality/Regulatory Expert (m/w/d) Aufgaben - Koordination von Aktivitäten zur Verbesserung des QM-Systems - Anpassung und Erstellung von Strategien in den Bereichen Qualität und Regulierungen - Umsetzen und Kontrolle der normativen...
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Senior) Personalreferent:in
Vor 4 Tagen
Regensburg, Deutschland Energy Software Holding GmbH Vollzeit**Herzlich Willkommen in unserem Team!**: **S**tandort**: Regensburg (Donaustaufer Str. 115) - **unbefristet** **Start**: Ab sofort oder nach Vereinbarung (ab Mai 2025) **Arbeitszeit**: Teilzeit mind. 20 Stunden pro Woche (flexibel gestaltbar) **Hybrides Arbeiten**: Kombination aus Homeoffice & Präsenz **Kernarbeitszeit**: Mo-Do: 9-16 Uhr, Fr: 9-13...