Conversational AI Engineer

Hello, let's say WEWe - the HUK-COBURG Insurance Group - are one of the 10 largest in Germany. Founded over 90 years ago, we are now the largest insurer for private households and the largest German car insurer with over 13 million customers. The fact that we are often cheaper than other insurers is already a tradition with us. Just like our reputation as an employer with whom YOU can grow and achieve your personal goals. You can have an exciting career with us. With a lot of team spirit and a sense of unity. We - that's over 10,000 DUs, 770 job profiles and 35 departments - adds up to countless career opportunities. Full of opportunities, but also challenges. Show what you can do and become who you want to be.Conversational AI Engineer (f/m/d)Coburg, Bavaria, GermanyEmployment type full-timeType of fixed term unlimitedStart of appointment immediatelyName contact person:in Jennifer KlauserE-mail contact person:inWhat you can look forward toPlanning, development and maintenance of conversational AI/IVR systems (Interactive Voice Response)Programming of voicebotsIntegration of conversational AI/NLU enginesConfiguration and training of NLU models to recognize concerns, integration of LLMsConnection of IVR systems to backend services, development of interfaces such as REST or SOAP for data exchangeSelection and connection of ASR/TTS providers with a focus on strategic CSPs (AWS, MS Azure, GCP) and analysis of current market developmentsOptimization for natural language outputYour profileDegree in computer science, business informatics or a comparable subject (practical work experience is desirable)Alternatively, completed vocational training in the field of computer science combined with several years of practical work experienceSound knowledge and practical experience in the development of conversational AI/IVR systemsStrong analytical skills combined with a conceptual way of thinking and workingIndependent, results-oriented way of working with a high level of personal responsibilityBusiness fluent in German (at least C1 level)Our benefitsEmployer subsidiesYour salary plus - in addition to 13.3 monthly salaries, you can look forward to corporate benefits, travel allowances, mobility allowances, capital-forming benefits and numerous offers for your free time.Further developmentAchieve your goals - we offer you development opportunities through numerous qualification measures, subsidies for self-training measures and our own training center.FlexibilityGood work and a good life go hand in hand - you have the option of working from home or on the road for up to half of your monthly working hours. Organize your day the way you need itWork-life balanceWork when it's best for you - we offer flexible working time models in flexitime that adapt to your life. There are also 30 days of vacation, Christmas and New Year's Eve off and 1.5 additional days off.Work & familyWe create the right conditions so that you feel at home with us. For us, this includes support with childcare, vacation care and caring for relatives, as well as the opportunity to take on a part-time management position.Health & well-beingIf you're well, we're well - we support you with offers on exercise, nutrition and mental health. We also subsidize your membership of gyms and prevention courses.Employee counselingSometimes it's just good to have someone from the outside thinking along with you - our employee counseling supports you in all phases of life, because your health and well-being are important to us.You are the weWe stick together and stand up for each other, because only together can we create a supportive and productive working environment in which your ideas and creativity can grow. Only the diversity of our employees creates a great WE.Pension schemeThinking about tomorrow today - that's what we do with our company pension plans. So that our employees can look to the future with peace of mind.Company bikeCycling instead of rolling - we subsidize your company bike, so you can get to work comfortably and sustainably by bike.Have we piqued your interest?Then apply nowHUK-COBURGMutual liability support fund for motoring civil servants in Germany in CoburgWilli-Hussong-Straße 2 |Coburgwww.huk.de