eschbach GmbH | Cloud Operations Specialist

vor 1 Tag


freiburg im breisgau, Deutschland eschbach GmbH Vollzeit
Responsibilities

We are looking for a Digital Process Expert to join our Customer Solutions Team and drive the planning, implementation, and operation of our SaaS Enterprise solution Shiftconnector in the process industry.

As a key member of our team, you will be responsible for deploying, configuring, and operating our software solution Shiftconnector for leading global players in the chemical and pharmaceutical industries. This includes managing rollouts and challenging update projects, maintaining and monitoring our customer installations in cloud and on-premise environments.

You will also commission and configure interfaces, conduct acceptance tests, create project and solution documentation, participate in projects, and address complex support cases for technical issues on the 2nd/3rd level until final resolution; including direct customer communication.

The ideal candidate has a strong background in Application Management or a comparable field, ideally with experience in cloud technology. You should possess solid knowledge in the administration of web applications, databases, and server operating systems, especially with common cloud providers and Microsoft products.



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