Key Account Manager
vor 4 Wochen
About us
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
THE POSITION: The Key Account Manager will conduct business/sales with key targeted specialist healthcare providers, whilst educating the market alongside the entire patient journey, drives clients brand adoption and establish client’s leadership in the respective disease area. The role needs to be aligned with the direction from commercial leadership and acts in line with all company guidelines, policies and directives.
- Create, lead, execute and regularly update a strategic territory plan, reflecting on product strategies and tactics, market insights, competitor landscape, customer needs of defined account target groups and the specific patient journey to optimize patient access to medicine whilst driving product sales & business plan objectives against target
- Drive disease awareness and support patient finding alongside the entire patient journey to reduce time to diagnosis for patients by mapping and supporting referral pathways from non-expert centers to expert centers
- Develop and execute strategic account plans – covering all critical roles of each account’s ecosystem - that achieve qualitative and quantitative account objectives and optimizes coverage and frequency to key customers to maximize access and sales opportunities
- Collaborate by sharing market intelligence information with in-field team, brand team and first line manager to anticipate environmental changes and to optimize brand strategy, account plans and its execution. Leverage different tools and communication channels to continuously shape the strategic development and the implementation of the tactical activities
- Establish & maintain an exceptional knowledge of the customers, the related market and disease state’s therapeutic approaches and the broader healthcare space
- Support activities to get consents and opt-ins
- Build customer relationships, based on a great understanding of the customers’ needs, high scientific disease knowledge, ethical & compliant behavior to establish client’s leadership in respective disease area
- Effectively share the product value proposition, handle objections & gain logical & reasonable calls to action to close on every sales call
- Actively participate and represent client on scientific congresses based on ethical and compliant behavior
- Travel: as necessary to work the territory assigned and attend all training and meetings
- Hours: Full Time position that requires full days in the field
- Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities
- In-depth scientific, therapeutic, product, and competitive knowledge and recognition as an expert resource by all relevant stakeholders
- Relevant drug launch experience in highly specialized care setting
- Excellent selling skills: ability to proactively identify customer’s style / behavior and adapt quickly with all aspects of selling approach
- Collaborates effectively in a matrix environment
- Acts in line with applicable compliance rules and process needed to ensure a high ethical behavior
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Education Scientific Bachelor’s Degree required or certified by § 75AMG
- Experience and/or Training experienced in rare disease field or in-hospital specialty care business including referral networks. Experience in engaging with Centers of Excellence and/or Key Accounts. Drug product launch experience in previously unchartered territory. Proven entrepreneurial track record and mindset
- Licenses/Certificates valid driving license
- Technology/Equipment Microsoft, computer CRM proficient
- Languages: German (mother tongue), English (fluent in reading and understanding of scientific data and documentation, as well as internal exchange in an international team)
- Rare Disease business acumen
- Analytical thinking and ability to create business plans
- High sales orientation, success driven and keen to deliver against set objectives while remaining committed to all ethical and legal standards linked to this role
- Strong scientific background
- Collaborative team worker
We offer a supportive, highly collaborative environment with long term career prospects. This role will be field based and can be located in either of the following regions: Frankfurt, Berlin, Munich, Dusseldorf.
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