Cloud Infrastructure DevOps Specialist
vor 4 Wochen
What you\u0027ll do
As a Cloud Infrastructure DevOps (Senior) Engineer (f/m/d) at SAP, you will be the face to the customer and manage incident and service requests for our PlusOne cloud solution. You will be part of the 7/24 shift rotation and share responsibilities with the rest of the PlusOne team to ensure continuous premium support coverage. This role requires excellent communication skills and expertise in DevOps principles, cloud concepts, Kubernetes and container technologies, and general knowledge in infrastructure technologies such as computing, networking, and storage. You must possess Linux knowledge to navigate and operate the platform on the command line and shell interfaces to analyse issues in the infrastructure and OpenStack platform components like Nova, Neutron, and Cinder. Scripting and programming expertise in Python, Go, Ansible or similar languages is a plus.
You will collaborate with engineers and developers in a multinational DevOps team. Together, you will provide high-quality support and services to our internal and external customers worldwide.
What you bring
In addition to a high level of commitment and reliability, as well as excellent analytical and problem-solving skills, you also bring the following:
- You are customer- and solution-oriented with a strong focus on quality
- Excellent spoken and written communication skills in German and English is a must
- Experience operating mission-critical cloud infrastructure services 7/24
- Willing and able to participate in 7/24 infrastructure operations shifts
- Ability and experience to quickly analyse, troubleshoot and resolve incidents, ensuring minimal customer impact
- Ideally +3 years of professional experience (potentially open to less for the right candidate)
Meet your team
The PlusOne Infrastructure Engineering Unit is a globally diverse and innovative team running a state-of-the-art private cloud solution. This Infrastructure-as-a-Service platform is deployed worldwide in 15 regions to support all of SAP\u0027s cloud businesses on a global scale.
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