Process Specialist
vor 4 Wochen
Job Title: Process Specialist
Job Summary:
We are seeking a highly skilled Process Specialist to join our team at Infosys. As a Process Specialist, you will be responsible for providing maintenance and support services for applications and operating systems, as well as troubleshooting and resolving issues related to end-user computing devices.
Key Responsibilities:
- Application and OS Maintenance: Provide maintenance and support services for applications and operating systems, either directly to users or through service delivery functions.
- Diagnostic Troubleshooting: Gather extensive diagnostic information, analyze problems, and resolve issues related to end-user computing devices.
- Incident and Problem Management: Investigate and resolve incidents and problems affecting end-user computing devices, peripherals, and installed software.
- Performance Monitoring: Monitor and address performance-related issues.
- User Training and Advice: Provide advice, training, and corrections (permanent or temporary) to users.
- Documentation and Enhancements: Update or create documentation, manipulate data, and define enhancements.
- Collaboration: Collaborate closely with colleagues specializing in different areas (e.g., database administration, network support), vendors, and third-party support providers.
Requirements:
- Customer-Focused Support: Experience in a customer-focused end-user support function covering EUC and software/OS installations and support.
- Incident Resolution: Proficiency in incident resolution, requests, changes, and problem-solving activities delivered within agreed service level agreements (SLAs).
- Microsoft Product Knowledge: Good knowledge of Microsoft's product offerings, including high-level capabilities and competitor products.
- Windows 7 & 10 Support: Experience supporting Windows 7 and 10 using System Centre Configuration Manager (SCCM).
- Windows 10 and MS Office 365: Demonstrable experience supporting Windows 10 and MS Office 365.
- Provide EUC activities as part of TAF scope under onsite services.
- Proven experience in Incident & Asset Management along with Imaging, PC & Software deployment.
- Prior experience in a customer-focused end-user support role is valuable. This could include roles like Help Desk Technician, Desktop Support Specialist, or similar positions.
- Great communication skills.
- German & English language proficiency.
-
Process Specialist
vor 4 Wochen
Wörth am Rhein, Rheinland-Pfalz, Deutschland Infosys VollzeitJob DescriptionAs a Process Specialist, you will be responsible for providing maintenance and support services for applications and operating systems. This includes investigating and resolving incidents and problems affecting EUC devices, peripherals, and installed software.Key ResponsibilitiesProvide maintenance and support services for applications and...
-
Process Specialist
vor 4 Wochen
Wörth am Rhein, Rheinland-Pfalz, Deutschland Infosys VollzeitJob DescriptionAs a Process Specialist, you will be responsible for providing maintenance and support services for applications and operating systems. This includes investigating and resolving incidents and problems affecting EUC devices, peripherals, and installed software.Key ResponsibilitiesProvide maintenance and support services for applications and...
-
Process Specialist
vor 4 Wochen
Wörth am Rhein, Rheinland-Pfalz, Deutschland Infosys VollzeitJob DescriptionAs a Process Specialist, you will be responsible for providing maintenance and support services for applications and operating systems. This includes investigating and resolving incidents and problems affecting EUC devices, peripherals, and installed software.Key ResponsibilitiesProvide maintenance and support services for applications and...
-
Process Specialist
vor 4 Wochen
Wörth am Rhein, Rheinland-Pfalz, Deutschland Infosys VollzeitJob DescriptionAs a Process Specialist, you will be responsible for providing maintenance and support services for applications and operating systems. This includes investigating and resolving incidents and problems affecting EUC devices, peripherals, and installed software.Key ResponsibilitiesProvide maintenance and support services for applications and...
-
Chemical Process Specialist
vor 2 Stunden
Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland GULP – experts united VollzeitAt GULP – experts united, we are seeking a skilled Chemical Process Specialist to join our team in the pharmaceutical industry in Ludwigshafen. As a Chemical Process Specialist, you will be responsible for method development, optimization, and validation, as well as planning and coordination of processes within the laboratory group.Your Key...
-
Process Control Specialist
vor 4 Stunden
Ingelheim am Rhein, Rheinland-Pfalz, Deutschland GULP – experts united VollzeitWe are seeking a highly skilled Process Control Specialist to join our team at GULP – experts united. As a key member of our team, you will be responsible for reviewing manufacturing documentation for our production facilities, ensuring compliance with GMP regulations.Your Key ResponsibilitiesReview and verify GMP documents, plant logbooks, and other...
-
Process Development Specialist
vor 1 Woche
Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland BASF SE VollzeitUnlock Your PotentialWe are a leading global research organization with a strong presence in material and analytical science, chemical synthesis, process development, bioscience, catalysis, and digitalization. Our diverse teams and cutting-edge research enable us to drive the sustainability transformation and make our customers more successful.Key...
-
Process Development Specialist
vor 1 Woche
Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland BASF SE VollzeitUnlock Your PotentialWe are a leading global research organization with a strong presence in material and analytical science, chemical synthesis, process development, bioscience, catalysis, and digitalization. Our diverse teams and cutting-edge research enable us to drive the sustainability transformation and make our customers more successful.Key...
-
Process Control Specialist
vor 10 Stunden
Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland GULP – experts united VollzeitAre you looking for a new challenge in the field of process control technology? GULP – experts united is currently seeking an experienced engineer to join our team in the pharmaceutical industry. As a process control specialist, you will be responsible for coordinating and reviewing contractor's detailed planning documents, supporting with PLS/SSPS...
-
Chemical Process Specialist
vor 3 Wochen
Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland GULP – experts united VollzeitWe are seeking a highly skilled chemical process specialist to join our team at GULP – experts united. As a pharmaceutical technician, you will play a crucial role in ensuring the smooth execution of work on our construction sites.Key Responsibilities:Coordinate the execution of planned and unplanned work on the construction siteSupport with follow-up and...
-
Chemical Process Specialist
vor 3 Wochen
Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland GULP – experts united VollzeitWe are seeking a highly skilled chemical process specialist to join our team at GULP – experts united. As a pharmaceutical technician, you will play a crucial role in ensuring the smooth execution of work on our construction sites.Key Responsibilities:Coordinate the execution of planned and unplanned work on the construction siteSupport with follow-up and...
-
Process Control Specialist
vor 1 Woche
Ingelheim am Rhein, Rheinland-Pfalz, Deutschland GULP – experts united VollzeitExciting Opportunity in Pharmaceutical IndustryWe are seeking a highly skilled Process Control Specialist to join our team at GULP – experts united. As a key member of our team, you will be responsible for reviewing manufacturing documentation for our production facilities, ensuring compliance with GMP regulations.Your Key ResponsibilitiesReview and verify...
-
Process Control Specialist
vor 1 Woche
Ingelheim am Rhein, Rheinland-Pfalz, Deutschland GULP – experts united VollzeitExciting Opportunity in Pharmaceutical IndustryWe are seeking a highly skilled Process Control Specialist to join our team at GULP – experts united. As a key member of our team, you will be responsible for reviewing manufacturing documentation for our production facilities, ensuring compliance with GMP regulations.Your Key ResponsibilitiesReview and verify...
-
Process Control Specialist
Vor 2 Tagen
Ingelheim am Rhein, Rheinland-Pfalz, Deutschland GULP – experts united VollzeitWe are seeking a highly skilled Process Control Specialist to join our team at GULP – experts united. As a key member of our team, you will be responsible for reviewing manufacturing documentation for our production facilities, ensuring compliance with GMP regulations.Your Key ResponsibilitiesReview and verify GMP documents, plant logbooks, and other...
-
Process Development Specialist
vor 2 Wochen
Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland BASF SE VollzeitUnlock Your Potential in Process DevelopmentWe are a leading global research organization with over 3000 employees working in the field of material and analytical science, chemical synthesis, process development, bioscience, catalysis, and digitalization. Our creative and diverse teams, combined with cutting-edge research, help our customers succeed and...
-
Process Development Specialist
vor 2 Wochen
Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland BASF SE VollzeitUnlock Your Potential in Process DevelopmentWe are a leading global research organization with over 3000 employees working in the field of material and analytical science, chemical synthesis, process development, bioscience, catalysis, and digitalization. Our creative and diverse teams, combined with cutting-edge research, help our customers succeed and...
-
Process Development Specialist
vor 4 Wochen
Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland BASF SE VollzeitUnlock Your Potential in Process DevelopmentWe are a leading global research organization with over 3000 employees working in the field of material and analytical science, chemical synthesis, process development, bioscience, catalysis, and digitalization. Our creative and diverse teams, combined with cutting-edge research, help our customers succeed and...
-
Process Development Specialist
vor 4 Wochen
Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland BASF SE VollzeitUnlock Your Potential in Process DevelopmentWe are a leading global research organization with over 3000 employees working in the field of material and analytical science, chemical synthesis, process development, bioscience, catalysis, and digitalization. Our creative and diverse teams, combined with cutting-edge research, help our customers succeed and...
-
Process Development Specialist
vor 2 Wochen
Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland BASF SE VollzeitUnlock Your Potential in Process DevelopmentWe are a leading global research organization with over 3000 employees working in the field of material and analytical science, chemical synthesis, process development, bioscience, catalysis, and digitalization. Our creative and diverse teams, combined with cutting-edge research, help our customers succeed and...
-
Process Development Specialist
vor 2 Wochen
Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland BASF SE VollzeitUnlock Your Potential in Process DevelopmentWe are a leading global research organization with over 3000 employees working in the field of material and analytical science, chemical synthesis, process development, bioscience, catalysis, and digitalization. Our creative and diverse teams, combined with cutting-edge research, help our customers succeed and...
