Luxury Client Experience Coordinator
vor 5 Stunden
Company Overview
Bicester Village, a leading luxury outlet shopping destination, is seeking an experienced Luxury Client Experience Coordinator to support the Private Clients Services team.
Job Description
We are looking for a highly organized and detail-oriented individual to coordinate and implement the PCS strategy for the village. This role will ensure optimal positioning, guest acquisition, and meet footfall, spend, and revenue targets. The successful candidate will work closely with the PCS and Hospitality Team to deliver exceptional client experiences.
Key Responsibilities:
- Support the delivery of the PCS Events Calendar, including The Apartment and PCS programs
- Oversee and assist with setting up all in-village entertainment, welcoming entertainers, and ensuring stakeholders are up-to-date throughout various events
- Liaise with different teams, including administration tasks such as raising POs for invoices and general support
- Coordinate and set up third-party suppliers, ensuring brand approvals and correct paperwork are adhered to
- Preparation and uploading of press coverage from events, working closely with the Assistant PR Manager
Required Skills and Qualifications
- Degree-level education or equivalent qualification
- Experience in the hospitality/luxury brand segment
- Good knowledge of the HNW market & retail/shopping fits
- Structured and methodical approach with high attention to detail
- Excellent verbal, written, and interpersonal communication skills
- Computer literacy (Microsoft Office and Salesforce or equivalent database management system)
- Fluent in English and German, any other languages beneficial
Estimated Salary: €50,000 - €60,000 per annum
Benefits
The successful candidate will receive a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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