Customer Service Engineer

vor 4 Wochen

Hof, Bayern, Deutschland Nexans Power Accessories Germany GmbH Vollzeit
About Nexans Power Accessories Germany GmbH

Nexans Power Accessories Germany GmbH is a leading expert in the field of accessories technology, providing system-relevant connections for low, medium, and high-voltage accessories.

Job Description

We are seeking a highly skilled Customer Service Engineer to join our team at our site in Hof. As a key member of our team, you will be responsible for managing various technical-administrative processes, including tender preparation, conformity deviations, complaints, and technical inquiries.

Key Responsibilities:
  • Manage technical-administrative processes, including tender preparation, conformity deviations, complaints, and technical inquiries
  • Optimize service level and improve customer satisfaction
  • Build and maintain close relationships with key customers and stakeholders
  • Collaborate with sales, production, and logistics teams
  • Main contact person for customers and sales representatives
Requirements:
  • Master's degree in engineering or comparable qualification
  • Customer and market-oriented work, with strong problem-solving skills
  • Very good knowledge of German and English
  • Good knowledge of ERP and CRM systems
  • Familiarity with manufacturing processes and supply chain management
  • Experience in working with distributors
  • Strong communication and teamwork skills
What We Offer:

We offer attractive long-term prospects with a lot of personal responsibility and room for your own ideas in a global, continuously developing company. Further training and opportunities for advancement are just as much a matter of course for us as an attractive salary and a pleasant working atmosphere.

How to Apply:

Please use our career portal, "Jobs at Nexans", to submit your online application. Please quote the reference number YF-12190 in your application.

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