Technical IT Solutions Specialist

Vor 4 Tagen


Dresden, Sachsen, Deutschland Recruitment Room Vollzeit

Welcome to Recruitment Room, a dynamic and innovative company at the forefront of industry trends.

Our mission is to democratize robotics and drive technological advancements every day.

We are seeking a highly skilled Technical IT Solutions Specialist to join our team in Dresden, Germany.

About the Role

This full-time position offers a unique opportunity for self-realization and implementing your own ideas.

You will contribute to smooth operational processes by providing, managing, and optimizing the internal IT systems landscape.

As a Technical IT Solutions Specialist, you will be actively working within the IT-Service Desk, providing users with everything they need to do their best job.

Key Responsibilities
  • To streamline work processes by integrating and automating workflows with the help of SaaS tools.
  • To bring a customer-first mindset and aim to improve the user experience of our IT services.
  • To love working within a variation of cloud-based tools and services and set up solutions that are cost-effective and deliver value.
  • To break down complex technological topics and help non-techies understand possibilities and limitations.
Requirements

We require a minimum of 3 years of experience within IT Operations and Support.

You should have experience managing and supporting Windows and macOS client hardware within an Microsoft Cloud environment.

A strong understanding of business processes and the ability to map them to IT services is essential.

Your work prioritization skills should be excellent, and you should be able to handle ambiguity easily.

Benefits

We offer a competitive salary of approximately €55,000 per year, depending on qualifications and experience.

Other benefits include continued payment during child sickness, paid professional development, daily subsidized meal deliveries, corporate benefits, and mental health support.

You will also receive several weeks of workation annually and three days of special leave for charity programs.

We offer language courses to support your personal and professional growth.

Hiring Process

The hiring process consists of three stages:

  1. An initial screening and general fit discussion with Philipp (Head of HR).
  2. A detailed discussion and assessment directly on-site.
  3. A formal job offer if the candidate is a good fit.


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