Security Operations Manager
vor 1 Monat
Job Overview:
The Sub-Regional Operations Manager will oversee the physical safety and security of SAP employees, buildings, and assets, ensuring regulatory compliance, financial security, and brand protection. They will manage day-to-day customer engagement, knowledge management, quality assurance, and organizational learning, fostering programs to transfer relevant knowledge across organizational boundaries.
Key Responsibilities:
- Provide overall physical security support and direction to multiple SAP business locations, maintaining a site-by-site overview of budgeting, existing conditions, contact data, and location-specific information.
- Conduct physical building security risk assessments, surveys, and physical penetration testing.
- Manage contract security services, including the development and implementation of Building Security Operations Manuals at all sites.
- Manage electronic security systems and vendors, including electronic access control, badging, visitor management, security video, intrusion detection systems, and control center operations.
- Execute the planning, design, bid, construction, and commissioning activities for multiple concurrent projects, overseeing all aspects of physical security related to these projects.
- Assess and implement personnel protection programs, consisting of Travel Safety & Security, Events, Personal Protection, and Workplace Violence.
- Liaise with a Security Operations Center and oversee 24/7 activities.
- Provide training and employee security awareness programs.
- Conduct internal investigations as needed.
- Oversee physical security incident reporting and resolution.
- Conduct presentations of physical security services when necessary.
- Partner/support SAP Health and Safety programs and ensure emergency responses are established.
- Report on physical security strategy and metrics (KPIs).
- Review and manage SLAs and KPIs related to incident reporting, alarm management, and identity access management.
- Maintain close relationships with law enforcement and emergency responders.
- Maintain plans and engage as required in crisis response within the regional area of responsibility.
Requirements:
- 5+ years' experience in the physical security industry or equivalent (military, law enforcement, etc.) or 3 years' minimum experience in corporate physical security.
- 3 years of direct experience in the majority of the above job description and competencies.
- Bachelor's degree in a related field preferred.
- CPP certification preferred.
- Foreign language skills preferred.
- Evidence of continuous professional development.
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