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Assistance Coordinator

vor 1 Monat

Munich, Bayern, Deutschland OPUS ONE Recruitment GmbH Vollzeit
Assistance Coordinator

Wir suchen einen erfahrenen Assistance-Experten, der sich auf die Betreuung von Kunden und die Bearbeitung von Schäden spezialisiert hat. Als Teil unseres Teams werden Sie die Möglichkeit haben, Ihre Fähigkeiten zu entwickeln und Ihre Erfahrungen zu teilen.

Ihre Aufgaben
  • Entgegennahme von Schadenmeldungen und Erstbearbeitung von Schäden der Sparte KFZ Versicherung
  • Prüfung und Beurteilung des Sachverhaltes
  • Entgegennahme von Kundentelefonaten und Kundenberatung
  • Bearbeitung von Kundenanfragen am Telefon und per E-Mail
  • Dokumentation der Anfragen
Ihr Profil
  • Stark ausgeprägtes service- und kundenorientiertes Denken und Handeln
  • Vorkenntnisse aus der Assistance und dem Versicherungsbereich sind wünschenwert
  • Teamfähigkeit und Organisationstalent
  • Bereitschaft, hohe Mengen an Informationstelefonaten inklusive der schriftlichen Dokumentation zu erledigen
Ihre Vorteile
  • Wir behandeln Ihre persönlichen Daten und Bewerbungsunterlagen absolut vertraulich und diskret
  • Sie werden Teil unseres Teams und haben die Möglichkeit, Ihre Fähigkeiten zu entwickeln
  • Wir bieten Ihnen die Möglichkeit, Ihre Erfahrungen zu teilen und Ihre Fähigkeiten zu verbessern