International Operations Coordinator
vor 1 Monat
About Indie Campers
We're a leading campervan marketplace on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.
With over one million nights rented through our platform, we've welcomed more than 300,000 travelers from 169 countries. We offer a diverse range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
Our challenges are both exciting and demanding, requiring top talent and motivation to pursue. We're growing our team and seeking individuals interested in pursuing this dream with us and joining our ever-developing journey.
The Role
We're looking for university students or recent graduates seeking genuine work experience, vocational placement, or an internship located in our Depot in Berlin.
As an International Operations Intern, you'll represent our brand in person, providing our guests with world-class customer service during their road trips. If you enjoy challenges, meeting new people, and fast-paced environments, this position might be your next step.
Key Responsibilities
Front-office activities:
- Customer service and sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
Back-office activities:
- Operations handling: Align reservations with available campervans, verify and prepare campervans and road trip extras.
- Quality control: Maintain campervans in top condition, identify, and act on possible maintenance or repair needs.
- Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
Requirements
- You're a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
- You're fluent in English, have a work permit, and a valid driver's license (mandatory).
- You like international environments and meeting new cultures.
- You possess a natural talent for connecting with people and have a strong customer service orientation.
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
- You want a dynamic internship where you can put your theoretical knowledge into practice.
What We Offer
- All internships are compensated, with the amount depending on location, country, and region (accommodation is not included).
- Online and on-the-job training to develop relevant skills, such as guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
- International opportunities and the possibility of integration in Indie Campers after the internship.
Are you ready to embark on an exciting journey with us?
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