Deutsch Customer Care Specialist

vor 2 Wochen

Bremerhaven, Bremen, Deutschland Mytheresa Vollzeit
Über Mytheresa

Bei Mytheresa treffen sich Technologie und Luxusmode in einem Umfeld, das sowohl die Kreativität als auch den digitalen Fortschritt feiert. Wir sind ein dynamisches internationales Team, das aus allen Ecken der Welt stammt und gemeinsam bemüht sich, die Erwartungen unserer Kunden mit einer Leidenschaft für Innovation zu übertreffen.

Deine Aufgaben

Als Customer Care & Fashion Advisor (Deutsch) (w/m/d) bei Mytheresa wirst du individuelle Beratung und Unterstützung unserer internationalen Kundinnen anbieten. Du wirst Kundenanfragen per E-Mail und Telefon beantworten, Beratung hinsichtlich der Auswahl von Key Pieces für die aktuelle Saison anbieten und Kundenfeedback zur stetigen Verbesserung des Kundenerlebnisses einbringen.

Deine Qualifikationen
  • Sehr gute Deutschkenntnisse & Englischkenntnisse in Wort und Schrift
  • Erste Erfahrungen im Kundenservice oder einem anderen Bereich mit Kundenkontakt
  • Ausgeprägte Kommunikationsstärke und Problemlösungsorientierung
  • Eigeninitiative, Organisationsgeschick und gutes Zeitmanagement
  • Fundierte Kenntnisse im Umgang mit MS Office
  • Gewissenhaftigkeit im Umgang mit Kundendaten

Bei Mytheresa sind unsere Mitarbeiter unser Erfolg. Wir bieten eine moderne Arbeitsumgebung und die Möglichkeit, dich mit uns in einer aufregenden Mission zu entwickeln.

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