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Sales Associate

vor 2 Monaten


Waiblingen, Baden-Württemberg, Deutschland Decathlon Vollzeit

Job Title: Sales Associate at DECATHLON

DECATHLON is a dynamic and fast-paced retail environment that offers a unique blend of sports, fashion, and technology. As a Sales Associate, you will be part of a team that is passionate about delivering exceptional customer experiences and driving sales growth.

What to Expect

  • Employee Benefits: Enjoy a 30% discount on all DECATHLON own-branded products, as well as access to exclusive employee-only sales and promotions.
  • Focus on Mental Wellbeing: Take advantage of 30 days of vacation, free and anonymous online counseling for mental health, and the opportunity to take a one-month sabbatical every two years.
  • Personal Development: Receive regular discussions with your leader to set and achieve your career goals, as well as attend various training sessions to enhance your skills and knowledge.
  • Sport at Work: Participate in team sports events and activities that promote a healthy work-life balance and team camaraderie.
  • Team Spirit: Collaborate with a motivated and friendly team to achieve sales targets and provide exceptional customer service.
  • Modern Stores: Work with digital tools and technologies to assist customers in finding the right products and providing a seamless shopping experience.

Responsibilities

  • Provide professional customer service in-store and on the phone, ensuring a positive and engaging experience for all customers.
  • Efficiently and accurately process cashier transactions, handling cash, credit card payments, and other forms of payment.
  • Handle customer feedback, complaints, and returns in a professional and courteous manner, providing solutions and alternatives when necessary.
  • Ensure the safety of people and products in the store, adhering to all health and safety protocols and procedures.
  • Plan and execute projects independently, taking ownership of tasks and responsibilities to drive sales growth and customer satisfaction.

Requirements

  • Passion for sports and a willingness to incorporate it into your career, with a strong understanding of the sports industry and its trends.
  • Ability to engage customers with a friendly and helpful attitude, providing exceptional customer service and building strong relationships.
  • Ready to take responsibility for yourself, your team, and your projects, with a strong work ethic and a commitment to excellence.
  • Proactive, solution-oriented, and willing to assist, even on Saturdays, with a flexible and adaptable approach to work.