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Information Technology Operations Coordinator

vor 2 Monaten


Herzogenrath, Nordrhein-Westfalen, Deutschland Envista Vollzeit

Position Overview:

The IT Operations Specialist plays a crucial role in ensuring the smooth functioning of technology systems within the organization. This position involves troubleshooting and resolving technical issues while providing exceptional support to end users.

Key Responsibilities:

  • Analyze, investigate, and resolve technical challenges efficiently.
  • Provide technical assistance through various channels including phone, email, and face-to-face interactions.
  • Maintain comprehensive documentation of issues and their resolutions to ensure timely follow-up.
  • Oversee and manage internal user technologies, including platforms like SharePoint.

Qualifications:

  • Strong proficiency in operating systems such as Microsoft Windows, iOS, and Android.
  • Familiarity with productivity tools including Microsoft Office, Google Apps, and VoIP systems.
  • Basic understanding of server room operations is advantageous.
  • Fluency in both German and English is required.
  • Excellent time management and communication abilities.
  • Ability to build and nurture relationships with end users.
  • Capable of performing under pressure, both independently and collaboratively.
  • Exhibit a positive attitude and strong teamwork skills.
  • Effective negotiation and training capabilities.
  • Ability to translate business requirements into effective IT solutions.

Company Information:

Envista and its subsidiaries prioritize a collaborative and innovative work environment. Please note that unsolicited resumes are not accepted, and agencies must obtain written approval before submitting any candidates.