Lead Retail Manager

vor 2 Monaten


Berlin, Berlin, Deutschland ZARA HOME Vollzeit
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our Zara Home team in Berlin. As a key member of our store management team, you will be responsible for leading a team of sales associates and ensuring exceptional customer service.

Key Responsibilities
  • Team Leadership: Lead and motivate a team of sales associates to achieve sales targets and provide excellent customer service.
  • Store Operations: Oversee daily store operations, including inventory management, visual merchandising, and store maintenance.
  • Customer Service: Ensure that customers receive a personalized and exceptional shopping experience.
  • Performance Management: Analyze sales data and KPIs to identify areas for improvement and develop strategies to increase sales and customer satisfaction.
  • Training and Development: Provide training and coaching to sales associates to enhance their skills and knowledge.
  • Store Image: Maintain a high standard of store image and visual merchandising to reflect the Zara Home brand.
Requirements
  • Experience: Minimum 2 years of experience in a retail management role.
  • Leadership Skills: Proven leadership skills and ability to motivate and inspire a team.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Analytical Skills: Strong analytical skills and ability to analyze sales data and KPIs.
  • Adaptability: Ability to adapt to changing circumstances and priorities.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Team Environment: A collaborative and supportive team environment.

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