Technical Support Specialist for Electronic Design Automation

Vor 2 Tagen


Munich, Bayern, Deutschland Siemens Electronic Design Automation GmbH Vollzeit
About Siemens Electronic Design Automation GmbH

We are a global leader in Electronic Design Automation software, empowering companies to develop innovative electronic products faster and more cost-effectively.

Salary: €80,000 - €110,000 per year

Our compensation package is highly competitive, reflecting the value we place on our employees' skills and experience.

Job Description

We seek a dynamic Technical Support Specialist to join our EDA Global Support team. As a key member of our award-winning technical support team, you will be responsible for providing exceptional support to customers using our Xpedition Enterprise tools suite.

Your primary focus will be on resolving tool issues, collaborating with account teams to educate users and grow product usage, and creating knowledge content for our web-based support portal.

Required Skills and Qualifications
  • System administration experience with a strong understanding of networking technology, LDAP/Active Directory, SSL, Kerberos, performance monitoring, virtualization, low-level application troubleshooting, FlexLM Licensing, and scripting (Linux shell, Windows batch file, Power Shell, or similar)
  • Experience working with Oracle or PostgreSQL based data systems
  • Self-motivated with the ability to work independently but collaboratively and thrive in a fast-paced environment
  • Strong technical communication and presentation skills
  • Bachelor's degree in Electrical Engineering or Mechanical Engineering, senior industry experience desired
  • Proficiency in English and German
Benefits
  • Flexible work arrangements with a hybrid remote office setup
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A collaborative and supportive work environment
Others

We value diversity and equality in the workplace and are committed to creating an inclusive environment for all employees. If you are a motivated and skilled individual looking for a new challenge, please apply for this exciting opportunity to join our team.



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