Customer Service Representative

vor 3 Wochen

Salzgitter, Niedersachsen, Deutschland TDM Vollzeit
Job Title: Call Center Agent

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent. As a key member of our international IT service desk, you will provide technical support to customers in German and Romanian languages.

Key Responsibilities:
  • Provide customer-oriented and friendly telephone support
  • Answer calls in German and Romanian languages
  • Evaluate customer needs and provide suitable solutions
  • Process customer orders and provide product information
  • Efficiently handle customer complaints and resolve issues
  • Follow up on customer requests and maintain accurate records
Requirements:
  • Excellent communication skills in German and Romanian languages
  • Ability to work in a team environment
  • Strong problem-solving skills and attention to detail
  • Flexibility and adaptability in a fast-paced environment
What We Offer:
  • A dynamic and multicultural work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading company in the IT industry

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.

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