Unlock Your Potential as a Customer Advisor
Vor 6 Tagen
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a Customer Advisor, you will be the first point of contact for our customers, guiding them in finding the optimal insurance solution.
Key Responsibilities- Customer Interaction: Provide needs-based telephone and written advice to CHECK24 customer inquiries before, during, and after contract conclusion.
- Product Knowledge: Provide information about cars (auto and motorcycle) and advise customers competently.
- Problem-Solving: Resolve customer problems and inquiries, and capture and maintain customer data.
- Communication: Express yourself clearly and charmingly, with a smile in your voice.
- Service Professional: You are reliable and give others the feeling that you genuinely and empathetically take care of their concerns.
- Language Skills: You are proficient in German in spoken and written form and have good knowledge of IT systems.
- Communication Artist: You express yourself clearly and charmingly, with a smile in your voice.
- Curiosity: In addition to a commercial education, you are eager to learn in the insurance sector.
- Team Player: You enjoy working in a company with an unparalleled spirit and a collegial work environment.
- Comprehensive Training: We provide intensive training, promote your individual strengths, and turn you into an expert.
- Excellent Earning Opportunities: We offer vouchers for numerous CHECK24 products, a subsidized company pension scheme, as well as the full inflation compensation premium.
- Work-Life Balance: Option for mobile work/home office (3 days in the office, 2 days flexible).
- Personal Growth: Steep career opportunities through intensive training, continuous growth, and individual development and training opportunities thanks to a wide range of training programs.
- Relaxed Work Environment: A friendly atmosphere, regular drink-outs, and cool team events await you.
- Modern Equipment: Ergonomic workspace with modern equipment (such as MacBook, additional screens) and height-adjustable desk from day one.
- Sustainable Mobility: Our central location allows for convenient travel by public transport or bicycle - for this, we offer you a generously subsidized Germany ticket and promote your company bicycle leasing.
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