Technical Solutions Specialist

Vor 2 Tagen


Unterschleißheim, Bayern, Deutschland Copeland Vollzeit

Copeland is seeking a highly skilled Technical Solutions Specialist to provide expert guidance and support to our clients on the use of our technology to improve their service delivery. The ideal candidate will have experience in both customer service and technology, with a solid understanding of how to integrate the two.

Key Responsibilities:

  • Support customers in error detection and solution implementation
  • Design simulation scenarios for failure analysis
  • Collaborate with clients to understand their needs in automated testing and customize technology solutions to meet those needs
  • Monitor and evaluate the effectiveness of our technology solutions and make recommendations for further improvement to our R&D team
  • Deliver training and support to clients on the use of technology solutions
  • Stay up-to-date with emerging technologies and customer service trends to ensure clients remain competitive

About You:

You are a decision-maker who can navigate complex situations and identify opportunities for growth. You have a strong background in engineering or a related field and possess advanced language skills in English and German. Your expertise in technology solutions, electrical and mechanical plant design, and automation tools will enable you to deliver high-quality results.

Requirements:

  • Masters or diploma degree in engineering, informatics, or a related field
  • Experience in customer service or a related field
  • Advanced English and German language skills (B/C)
  • + years of experience with technology solutions, electrical and mechanical plant design, and automation tools

PREFERRED QUALIFICATIONS:

  • Excellent problem-solving and analytical skills
  • Good communication and interpersonal skills
  • Ability to work independently and as part of a team

Copeland offers a competitive salary of $120,000 - $180,000 per year, depending on location and experience. We also offer comprehensive benefits plans, medical care, and opportunities for growth and development. Our flexible work-from-home policy allows you to personalize your work-life mix. Join our global volunteer employee resource groups to connect with peers who share similar interests and contribute to our communities around the world.



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